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ABSTRACT:

The performance of functional judicial administrative officers at the Supreme Court of the Republic of Indonesia plays a strategic role in ensuring the efficiency and effectiveness of the judicial system. Competence and workload are presumed to influence employee performance, while motivation may serve as a mediating variable in this relationship. However, to date, there has been no specific study investigating this relationship within the context of the Supreme Court of Indonesia. Therefore, this study aims to analyze the influence of competence and workload on the performance of functional judicial administrative officers, with motivation as a mediating variable. This study employs a quantitative approach using a survey method. The research sample consists of 175 functional judicial administrative officers at the Supreme Court of Indonesia, selected through a stratified random sampling technique. Data were collected using a five-point Likert scale questionnaire covering four main variables: (1) Competence, measured through indicators of disposition, technical skills, work fundamentals, problem-solving, and communication; (2) Workload, assessed by indicators such as work pressure, long working hours, inability to meet job demands, impact on personal life, difficulty concentrating, and fatigue; (3) Motivation, comprising intrinsic and extrinsic motivation dimensions; and (4) Employee Performance, evaluated based on task performance, adaptive performance, and contextual performance. Data analysis was conducted using regression statistical methods and the Sobel test to examine the mediating effect. The results indicate that competence has a positive and significant influence on employee performance. Workload also affects performance, although its impact varies depending on the intensity of the workload. Motivation is proven to mediate the relationship between competence and performance, as well as between workload and performance. The main conclusion of this study is that enhancing competence and optimizing workload management can improve employee performance, especially when supported by high levels of motivation. These findings have implications for human resource management policies at the Supreme Court of Indonesia, particularly in efforts to enhance employee effectiveness and productivity.

KEYWORDS:

Competence, Workload, Motivation, Employee Performance, Judicial Administration, Supreme Court of Indonesia

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