Challenges in Managing Cross-Cultural Dynamics: An Insight from Indian White-Collar Workforce in Global Work Environment
1Dr.Chandrakala N, 2Mr. Thiru Murugan S
1Associate Professor, Dept of Commerce with International Business, Dr. N.G.P. Arts and Science College, Coimbatore- 641048, , Orchid Id: 0009-0002-2008-7687.
2Student, M. Com IB, Dept of Commerce with International Business, Dr. N.G.P. Arts and Science College, Coimbatore- 641048
https://doi.org/10.47191/jefms/v8-i3-56
ABSTRACT:
Globalization is playing a major role in the business expansion and improvement. Managing cross-cultural dynamics has become a critical challenge for businesses. This study explores the challenges faced by the Indian white-collar workforce in the global work environment. This research helps to find out the various area in which the Indian white-collar employees are facing cross-cultural issues in the work environments some of the areas are communication, hierarchy and authority, leadership, feedback and criticism, decision making etc… By analysing real-world experiences through collecting primary data from the various respondents who are all working in various countries, we may know that the respondents are facing the cross-cultural issues according to their Age, Education qualification, Job description, Job destination, No of years of experience in abroad etc…The findings of this study aims to provide the organization with the enhanced cross cultural management training, which may lead to improve job satisfaction of employee and productivity of the organization.
KEYWORDS:
Cross- Cultural management, Challenges, Cross- Cultural dynamics, Indian work force, White- collar workforce, Global work environment.
REFERENCES:
1) Mast Afrin Sultana et al, ( 2024). Cross-Cultural Management and Organizational Performance: A Content Analysis Perspective. International Journal of Business and Management, 8(8), 133-146.
2) Assem ABDELAZIM, (2022). Cross-Cultural Management , Journal of Economics, Finance and Management, 5(5), 1436-1441.
3) Bird, A., & Mendenhall, M. E. (2016). “From cross-cultural management to global leadership: Evolution and adaptation”. Journal of World Business, 51(1), 115–126.
