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ABSTRACT:

Quality management is a systematic approach to ensuring products and services meet or exceed customer expectations. While conventional management refers to the traditional approach to managing an organization that emphasizes a rigid hierarchical structure, strict supervision, and decision-making centered on the organization's leadership. The quality of exam results is one of the important indicators in assessing the effectiveness of an education system. This study aims to analyze and identify the relationship between quality management and conventional management that can be optimized to improve the quality of elementary and junior high school exam results in Banten Province. The method used in this study is a quantitative research method. This study uses two independent variables and one dependent variable. The independent variables in this study are Quality Management (X1) and Conventional Management (X2). While the dependent variable in this study is the Quality of Exam Results (Y). Based on the results of the simultaneous test, the significance value in elementary school is 0.021 with a correlation of 0.670. This value shows a significant and fairly strong relationship between the combination of Quality Management (X1)) and Conventional Management (X2) on the quality of elementary school exam results. Meanwhile, in junior high school, the correlation of 0.353 indicates that the relationship is very weak. No significant relationship was found between the combination of the two management approaches and the quality of exam results. The weak correlation indicates that management strategies at the junior high school level may require a more contextual and specific approach to student needs.

KEYWORDS:

Management, Quality, Conventional, Test

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