The Effect of Paper Title the Effect of Tax Compliance, Financial Inclusion, Financial Literacy, and the Use of Digital Payments on SME Performance
1Halimatusyadiah, 2Nikmah, 3Isma Coryanata, 4Tria Pratiwi, 5Indah Oktari Wijayanti, 6Deasy Emalia
1,2,3,4,5,6Faculty Of Economic and Business, University Of Bengkulu
https://doi.org/10.47191/jefms/v8-i1-39
ABSTRACT:
This research to examine the influence of tax compliance, financial inclusion, financial literacy and the use of digital payments on the performance of SMEs in Bengkulu City. This research is limited to the financial performance of SMEs. The population in the study were all SMEs in Bengkulu City. The sampling technique used Solvin with a number of SMEs. This research uses a quantitative approach with primary data obtained from distributing questionnaires directly to SMEs in Bengkulu City. Data analysis uses multiple linear regression. The novelty of this research is that it looks at other things from the financial behavioral aspect, namely tax compliance and the use of digital payments in SMEs. The research results show that tax compliance has no effect on SME performance. On the other hand, financial inclusion, financial literacy and the use of digital payments can improve the performance of SMEs in Bengkulu City
KEYWORDS:
SME performance, tax compliance, financial inclusion, financial literacy, digital payments
REFERENCES:
1) Aribawa, D. (2016). The influence of financial literacy on the performance and sustainability of SMEs in Central Java. Journal of Business Strategy, 20(1), 1–13. https://doi.org/10.20885/jsb.vol20.iss1.art1
2) Arikunto, S. (2013). Research Procedure of a Practice Approach (Revised Edition). PT. Rineka Cipta.
3) Asisa, W., Aulia, P., Dalianti, N., & Handa, Y. R. (2022). The Effect of Understanding Financial Literacy and the Ease of Digital Payment on the Performance of MSMEs in Makassar City. Journal of Student Discourse Dynamics with Paradigm, 1(2), 23– 50.
4) Asmarani, Nora Galuh Candra. (2020). What is Tax Compliance?. https://news.ddtc.co.id/apa-itu-kepatuhan-pajak-19757.
5) Central Statistics Agency. (2020). Indonesia's GDP 2015-2019. 2020-03-16.
a. https://www.bps.go.id/publication/2020/06/12/7fe8d749c43bad46b1601662/pendapatan-nasional-indonesia-2015 2019.html
6) Bank Indonesia. (2022). Bengkulu Provincial Economic Report August 2022.
a. https://www.bi.go.id/id/publikasi/laporan/lpp/Pages/Laporan-Perekonomian-Provinsi-Bengkulu-Agustus-2022.aspx
7) Cooperative Office, and U. K. B. (2019). LKJIP (Issue 027).
8) Ghozali, I. (2018). Multivariate Analysis Applications with IBM SPSS 25 Program. Diponegoro University Publishing Board.
9) Hermawan, A., Gunardi, A., & Sari, L. M. (2022). Intention to Use Digital Finance MSMEs: The Impact of Financial Literacy and Financial Inclusion. Scientific Journal of Accounting and Business, 17(1).
a. https://doi.org/10.24843/jiab.2022.v17.i01.p12
10) Hertadiani, V. W., & Diyan, L. (2021). The Effect of Financial Inclusion and Financial Management on the Performance of SMEs in the Culinary Sector in East Jakarta. Journal of Business and Communication, 8(2), 19–31.
11) Hilmawati, M. R. N., & Rohmawati, K. (2021). Accounting and Management, Financial Inclusion and Financial Literacy on the Performance and Sustainability of the Micro, Small and Medium Business Sector. Nominal: Accounting and Management Research Barometer, 10(1), 52–135. https://doi.org/10.21831/nominal.v10i1.33881.
12) Hudson, M., Andi, S., & Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations and Production Management, 21(8), 1096–1115.
a. https://doi.org/https://doi.org/10.1108/EUM0000000005587
13) Idawati, I. A. A., & Pratama, I. G. S. (2020). The Effect of Financial Literacy on the Performance and Sustainability of MSMEs in Denpasar City. Warmadewa Management and Business Journal, 2(February), 1–9.
14) Ilarrahmah, M. D., & Susanti. (2021). The Effect of the Ability to Prepare Financial Statements, Financial Literacy and the Use of Information Technology on the Performance of MSMEs. Journal of Economics and Entrepreneurship Education, 5(1), 51–64. https://doi.org/10.29408/jpek.v5i1.3327
15) Kahneman, D., & Tversky, A. (1979). Prospect Theory: An analysis of Decision under Risk. Econometrica, 47,313–327.
16) KBBI. (2016). Performance. Language Development and Development Agency, Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia. https://kbbi.kemdikbud.go.id/entri/Kinerja
17) Ministry of Finance. (2022). This is the Government's Effort to Maintain the Role of MSMEs as the Backbone of the Economy.https://www.kemenkeu.go.id/informasi-publik/publikasi/berita-utama/IniUpaya-Pemerintah-Jaga-Peran-UMKM
18) Kusuma, M., Narulitasari, D., & Nurohman, Y. A. (2021). Financial inclusion and financial literacy on the performance and sustainability of MSMEs in Solo Raya. Journal of Economics & Business, 14(2), 62–76.
19) Kwabena, G., Mei, Q., Ghumro, T. H., Li, W., & Erusalkina, D. (2021). Effects of a Technological-Organizational-Environmental Factor on the Adoption of the Mobile Payment System Effects of a Technological-OrganizationalEnvironmental Factor on the Adoption of the Mobile Payment System. Journal of Asian Finance Economics and Business, 8(February). https://doi.org/10.13106/jafeb.2021.vol8.no2.0329
20) Ningsih, T. N., & Tasman, A. (2020). The influence of financial literacy and financial inclusion on the performance of MSMEs. Journal of Management and Entrepreneurship Studies, 2.
a. https://doi.org/DOI: http://dx.doi.org/10.24036/jkmw02100330 Influence
21) Nurmantu, S. (2000). Basics of taxation. Jakarta: Ind-Hill-Co
22) Octavina, L., & Rita, M. (2021). Digitalization of MSMEs, financial literacy, and financial performance: A study during the Covid-19 pandemic. STIE Perbanas Press 2021, 11(1), 73–92. https://doi.org/10.14414/jbb.v11i1.2552
23) OJK. (2016). OJK Law. In Financial Services Authority Regulations (Vol. 53, Issue 9, pp. 1689–1699). https://www.ojk.go.id/id/kanal/edukasi-danperlindungan-konsumen/regulasi/peraturan-ojk/Documents/Pages/POJKtentang-Peningkatan-Literasi-dan-Inklusi-Keuangan-di-Sektor-JasaKeuangan-Bagi-Konsumen-dan-atau-masyarakat/SAL%20-%20POJK%20Financial%20Literacy%20and%20Inclusion.
24) Okello, C. B. G., Mpeera Ntayi, J., & Akol Malinga, C. (2020). Analyzing the relationship between financial literacy and financial inclusion by microfinance banks in developing countries: social network theoretical approach. International Journal of Sociology and Social Policy, 40(11–12), 1257–1277. https://doi.org/10.1108/IJSSP-12-2019-0262
25) Ozili, P. K. (2018). Impact of Digital Finance on Financial Inclusion and Stability. Borsa Istanbul Review. https://doi.org/10.1016/j.bir.2017.12.003
26) Rapih, S., Martono, T., & Riyanto, G. (2015). Analysis of the Influence of Human Resource Competence, Social Capital and Financial Capital on the Performance of MSMEs in the Garment Sector in Klaten Regency. Journal of Independent Human Education, 1(2).
27) Rudianto. (2013). Management Accounting. Erlangga
28) Qomariyah Widya Sari, B. P., Rimbano, D., Marselino, B., Aprilia Sandy, C., & Ria Hairum, R. (2022). Determination of Financial Literacy and Financial Inclusion on the Performance and Sustainability of MSME Businesses. Owner Research and Accounting Journal, 6(3), 2865–2874. https://doi.org/10.33395/owner.v6i3.928
29) Septiani, R. N., & Wuryani, E. (2020). The Effect of Financial Literacy and Financial Inclusion on the Performance of MSMEs in Sidoarjo. E-Journal of Management of Udayana University, 9(8), 3214–3236.
30) Subekti, R. A., & Pahlevi, R. W. (2022). The Effect of E-Payment Implementation and Product Quality on MSME Performance (Case Study on Fishing Gear Hobby Product Business). Journal of Economics, Management, Business and Accounting, 1(6), 985–996.
31) Suryanto, Muhyi, H. A., & Kurniati, P. S. (2022). Use of Digital Payment In Micro, Small And Medium Business. Journal of Business Administration and Research Thought and Research, 10(1), 1–52. https://doi.org/10.21608/pshj.2022.250026
32) Tarantang, J., Awwaliyah, A., Astuti, M., & Munawaroh, M. (2019). The development of digital payment systems in the era of the industrial revolution 4.0 in Indonesia. Al-Qardh Journal, 4(1), 60–75. https://doi.org/10.23971/jaq.v4i1.1442
33) Terzi, N. (2015). Financial Inclusion and Turkey. Academic Journal of Interdisciplinary Studies, 4(1), 269–276.
34) Tiraada, Tryana A.M. 2013. "Tax Awareness, Tax Sanctions, Fiscal Attitudes towards WPOP Compliance in South Minahasa Regency". Journal of EMBA, 1(3), 999- 1008.
35) Widagdo, S., Rachmaningsih, E. K., & Handayani, Y. I. (2019). Resource Based View: Competitive Strategy Based on Capabilities and Resources. http://repository.unmuhjember.ac.id/9257/1/BUKU RBV.pdf
36) Widyastuti, A. (1990). Behavioural Finance in the Decision Making Process. Lmfe Unpad, 1–15.
37) Yanti, W. I. P. (2019). The Effect of Financial Inclusion and Financial Literacy on the Performance of MSMEs in North Moyo District. Journal of Management and Business, 2(1).
38) Zain, Mohammad. 2007. "Tax Management". Jakarta: Salemba Four.
ABSTRACT:
This research to examine the influence of tax compliance, financial inclusion, financial literacy and the use of digital payments on the performance of SMEs in Bengkulu City. This research is limited to the financial performance of SMEs. The population in the study were all SMEs in Bengkulu City. The sampling technique used Solvin with a number of SMEs. This research uses a quantitative approach with primary data obtained from distributing questionnaires directly to SMEs in Bengkulu City. Data analysis uses multiple linear regression. The novelty of this research is that it looks at other things from the financial behavioral aspect, namely tax compliance and the use of digital payments in SMEs. The research results show that tax compliance has no effect on SME performance. On the other hand, financial inclusion, financial literacy and the use of digital payments can improve the performance of SMEs in Bengkulu City
KEYWORDS:
SME performance, tax compliance, financial inclusion, financial literacy, digital payments
REFERENCES:
1) Aribawa, D. (2016). The influence of financial literacy on the performance and sustainability of SMEs in Central Java. Journal of Business Strategy, 20(1), 1–13. https://doi.org/10.20885/jsb.vol20.iss1.art1
2) Arikunto, S. (2013). Research Procedure of a Practice Approach (Revised Edition). PT. Rineka Cipta.
3) Asisa, W., Aulia, P., Dalianti, N., & Handa, Y. R. (2022). The Effect of Understanding Financial Literacy and the Ease of Digital Payment on the Performance of MSMEs in Makassar City. Journal of Student Discourse Dynamics with Paradigm, 1(2), 23– 50.
4) Asmarani, Nora Galuh Candra. (2020). What is Tax Compliance?. https://news.ddtc.co.id/apa-itu-kepatuhan-pajak-19757.
5) Central Statistics Agency. (2020). Indonesia's GDP 2015-2019. 2020-03-16. a. https://www.bps.go.id/publication/2020/06/12/7fe8d749c43bad46b1601662/pendapatan-nasional-indonesia-2015 2019.html
6) Bank Indonesia. (2022). Bengkulu Provincial Economic Report August 2022. a. https://www.bi.go.id/id/publikasi/laporan/lpp/Pages/Laporan-Perekonomian-Provinsi-Bengkulu-Agustus-2022.aspx
7) Cooperative Office, and U. K. B. (2019). LKJIP (Issue 027).
8) Ghozali, I. (2018). Multivariate Analysis Applications with IBM SPSS 25 Program. Diponegoro University Publishing Board.
9) Hermawan, A., Gunardi, A., & Sari, L. M. (2022). Intention to Use Digital Finance MSMEs: The Impact of Financial Literacy and Financial Inclusion. Scientific Journal of Accounting and Business, 17(1). a. https://doi.org/10.24843/jiab.2022.v17.i01.p12
10) Hertadiani, V. W., & Diyan, L. (2021). The Effect of Financial Inclusion and Financial Management on the Performance of SMEs in the Culinary Sector in East Jakarta. Journal of Business and Communication, 8(2), 19–31.
11) Hilmawati, M. R. N., & Rohmawati, K. (2021). Accounting and Management, Financial Inclusion and Financial Literacy on the Performance and Sustainability of the Micro, Small and Medium Business Sector. Nominal: Accounting and Management Research Barometer, 10(1), 52–135. https://doi.org/10.21831/nominal.v10i1.33881.
12) Hudson, M., Andi, S., & Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations and Production Management, 21(8), 1096–1115. a. https://doi.org/https://doi.org/10.1108/EUM0000000005587
13) Idawati, I. A. A., & Pratama, I. G. S. (2020). The Effect of Financial Literacy on the Performance and Sustainability of MSMEs in Denpasar City. Warmadewa Management and Business Journal, 2(February), 1–9.
14) Ilarrahmah, M. D., & Susanti. (2021). The Effect of the Ability to Prepare Financial Statements, Financial Literacy and the Use of Information Technology on the Performance of MSMEs. Journal of Economics and Entrepreneurship Education, 5(1), 51–64. https://doi.org/10.29408/jpek.v5i1.3327
15) Kahneman, D., & Tversky, A. (1979). Prospect Theory: An analysis of Decision under Risk. Econometrica, 47,313–327.
16) KBBI. (2016). Performance. Language Development and Development Agency, Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia. https://kbbi.kemdikbud.go.id/entri/Kinerja
17) Ministry of Finance. (2022). This is the Government's Effort to Maintain the Role of MSMEs as the Backbone of the Economy.https://www.kemenkeu.go.id/informasi-publik/publikasi/berita-utama/IniUpaya-Pemerintah-Jaga-Peran-UMKM
18) Kusuma, M., Narulitasari, D., & Nurohman, Y. A. (2021). Financial inclusion and financial literacy on the performance and sustainability of MSMEs in Solo Raya. Journal of Economics & Business, 14(2), 62–76.
19) Kwabena, G., Mei, Q., Ghumro, T. H., Li, W., & Erusalkina, D. (2021). Effects of a Technological-Organizational-Environmental Factor on the Adoption of the Mobile Payment System Effects of a Technological-OrganizationalEnvironmental Factor on the Adoption of the Mobile Payment System. Journal of Asian Finance Economics and Business, 8(February). https://doi.org/10.13106/jafeb.2021.vol8.no2.0329
20) Ningsih, T. N., & Tasman, A. (2020). The influence of financial literacy and financial inclusion on the performance of MSMEs. Journal of Management and Entrepreneurship Studies, 2. a. https://doi.org/DOI: http://dx.doi.org/10.24036/jkmw02100330 Influence
21) Nurmantu, S. (2000). Basics of taxation. Jakarta: Ind-Hill-Co
22) Octavina, L., & Rita, M. (2021). Digitalization of MSMEs, financial literacy, and financial performance: A study during the Covid-19 pandemic. STIE Perbanas Press 2021, 11(1), 73–92. https://doi.org/10.14414/jbb.v11i1.2552
23) OJK. (2016). OJK Law. In Financial Services Authority Regulations (Vol. 53, Issue 9, pp. 1689–1699). https://www.ojk.go.id/id/kanal/edukasi-danperlindungan-konsumen/regulasi/peraturan-ojk/Documents/Pages/POJKtentang-Peningkatan-Literasi-dan-Inklusi-Keuangan-di-Sektor-JasaKeuangan-Bagi-Konsumen-dan-atau-masyarakat/SAL%20-%20POJK%20Financial%20Literacy%20and%20Inclusion.
24) Okello, C. B. G., Mpeera Ntayi, J., & Akol Malinga, C. (2020). Analyzing the relationship between financial literacy and financial inclusion by microfinance banks in developing countries: social network theoretical approach. International Journal of Sociology and Social Policy, 40(11–12), 1257–1277. https://doi.org/10.1108/IJSSP-12-2019-0262
25) Ozili, P. K. (2018). Impact of Digital Finance on Financial Inclusion and Stability. Borsa Istanbul Review. https://doi.org/10.1016/j.bir.2017.12.003
26) Rapih, S., Martono, T., & Riyanto, G. (2015). Analysis of the Influence of Human Resource Competence, Social Capital and Financial Capital on the Performance of MSMEs in the Garment Sector in Klaten Regency. Journal of Independent Human Education, 1(2).
27) Rudianto. (2013). Management Accounting. Erlangga
28) Qomariyah Widya Sari, B. P., Rimbano, D., Marselino, B., Aprilia Sandy, C., & Ria Hairum, R. (2022). Determination of Financial Literacy and Financial Inclusion on the Performance and Sustainability of MSME Businesses. Owner Research and Accounting Journal, 6(3), 2865–2874. https://doi.org/10.33395/owner.v6i3.928
29) Septiani, R. N., & Wuryani, E. (2020). The Effect of Financial Literacy and Financial Inclusion on the Performance of MSMEs in Sidoarjo. E-Journal of Management of Udayana University, 9(8), 3214–3236.
30) Subekti, R. A., & Pahlevi, R. W. (2022). The Effect of E-Payment Implementation and Product Quality on MSME Performance (Case Study on Fishing Gear Hobby Product Business). Journal of Economics, Management, Business and Accounting, 1(6), 985–996.
31) Suryanto, Muhyi, H. A., & Kurniati, P. S. (2022). Use of Digital Payment In Micro, Small And Medium Business. Journal of Business Administration and Research Thought and Research, 10(1), 1–52. https://doi.org/10.21608/pshj.2022.250026
32) Tarantang, J., Awwaliyah, A., Astuti, M., & Munawaroh, M. (2019). The development of digital payment systems in the era of the industrial revolution 4.0 in Indonesia. Al-Qardh Journal, 4(1), 60–75. https://doi.org/10.23971/jaq.v4i1.1442
33) Terzi, N. (2015). Financial Inclusion and Turkey. Academic Journal of Interdisciplinary Studies, 4(1), 269–276.
34) Tiraada, Tryana A.M. 2013. "Tax Awareness, Tax Sanctions, Fiscal Attitudes towards WPOP Compliance in South Minahasa Regency". Journal of EMBA, 1(3), 999- 1008.
35) Widagdo, S., Rachmaningsih, E. K., & Handayani, Y. I. (2019). Resource Based View: Competitive Strategy Based on Capabilities and Resources. http://repository.unmuhjember.ac.id/9257/1/BUKU RBV.pdf
36) Widyastuti, A. (1990). Behavioural Finance in the Decision Making Process. Lmfe Unpad, 1–15.
37) Yanti, W. I. P. (2019). The Effect of Financial Inclusion and Financial Literacy on the Performance of MSMEs in North Moyo District. Journal of Management and Business, 2(1).
38) Zain, Mohammad. 2007. "Tax Management". Jakarta: Salemba Four.
