The Role of Employee Engagement as Mediation on the Effect of Work Life Balance and Organizational Climate on Employee Performance at PT. Anugerah Agung Alami Bali
1Kukuh Priyambodo, 2I Nengah Suardhika, 3Wayan Widnyana
1,2,3Master of Management Program, Faculty of Economics and Business, Mahasaraswati University Denpasar, Denpasar, Indonesia
https://doi.org/10.47191/jefms/v7-i7-82ABSTRACT:
The success of a company cannot be separated from the good performance of an employee. Goal Setting Theory by Locke and Latham assumes that there is a relationship between goals and a person's performance in the work they are given. There are many factors that can influence employee performance in a company. Work life balance, organizational climate, Employee Engagement have a positive and significant effect on employee performance at PT. Anugerah Agung Alami Bali, explains that there is a unidirectional and meaningful influence, where Work life balance, Organizational Climate, Employee Engagement increases will tend to be followed by an increase in employee performance. This research aims to analyze and explain the direct influence between Work life balance, Climate Organization and employee performance as well as the indirect influence of work life balance, organizational climate on employee performance through the mediation of Employee Engagement. This research is explanatory research using quantitative research methods, carried out at PT Anugerah Agung Alami Bali with total sampling, where the number of samples studied was 85 people. The analysis tools used are SPSS and Smart-PLS. The results of this research are that work life balance can have a positive and significant influence on employee engagement, organizational climate has a significant positive influence on employee engagement, work life balance has a significant positive influence on employee performance, organizational climate has a significant positive influence on employee performance, Employee Engagement has a positive and significant effect on employee performance. Apart from the direct influence, it was also found that indirect influence in the form of Employee Engagement could partially mediate the influence of Work Life Balance on employee performance and Employee Engagement also succeeded in partially mediating Organizational Climate on employee performance. The conclusion of this research is that hypotheses 1 to 7 are accepted. In this research, the factors that have the greatest impact on improving employee performance at PT are also known. Anugerah Agung Alami Bali, so that management can optimize these factors to improve employee performance.
KEYWORDS:
Work life balance, Organizational Climate, Employee Engagement, Employee Performance
REFERENCES:
1) Arsanti, T. A, 2009. Hubungan Antara Penetapan Tujuan, Self-Efficacy Terhadap Kinerja: Jurnal Bisnis dan Ekonomi (JBE), September 2009. Hal. 97 – 110, Vol. 16, No.2
2) Aziz, K. A., & Hussin, F. 2016. Pengaruh Iklim Organisasi Terhadap Kepuasan Kerja Guru Di Sekolah Menengah Dalam Daerah Kuala Terengganu. Proceedings of the ICECRS. https://doi.org/10.21070/picecrs.v1i1.575
3) Badrianto, Y., & Ekhsan, M. 2021. Pengaruh Work-life Balance terhadap Kinerja Karyawan yang di Mediasi Komitmen Organisasi. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 4(2), 951–962. https://doi.org/10.36778/jesya.v4i2.
4) Dina. 2018. Pengaruh Work-Life Balance Terhadap Kinerja Karyawan Di KUD Minatani. Brondong Lamongan. Jurnal Indonesia Membangun, 17(2), 184–199
5) Fisher, Gwenith G bulger, Carrie A dan Smith, Carla S.. 2009. Beyond Work and Family: A Measure of Work/Nonwork Interference and Enhancement, Psychological Association, Amerika.Halaman: 442-443.
6) Gallup. 2017. State of the Global Workplace. In Employee Engagement Insights for Business Leaders Worldwide. Gallup Press
7) Ginting, S. D., & Ariani, D. W. 2017. Pengaruh Goal Setting Terhadap Performance : Tinjauan Teoritis. Kinerja, 8(2), 198– 208. https://doi.org/10.24002/kinerja.v8i2.897
8) Hanim, Maslatif. 2016. Pengaruh Stres Kerja Terhadap kepuasan Kerja Serta Dampaknya pada Kinerja Karyawan. Jurnal Ilmu Manajemen. Volume 4 Nomor 3.
9) Hardjana, A. 2013. Iklim Organisasi: Lingkungan Kerja Manusiawi. Jurnal Ilmu Komunikasi. https://doi.org/10.24002/jik.v3i1.238
10) Hasanah, D. B., & Budiani, M. S. 2019. Hubungan antara Persepsi Dukungan Organisasi dengan Keterikatan Karyawan pada Karyawan Produksi PT X. Character: Jurnal Penelitian Psikologi., 6(4).
11) Kahn, W. A. 1990. Psychological Conditions Of Personal Engagement And Disengagement At Work. Academy Manage, J(33), 692–724.
12) Karundeng, Christine Chely. 2013. Pengaruh Iklim Organisasi Terhadap Kinerja Karyawan Pada Pt. Taspen (Persero) Cabang Manado. Pengaruh Iklim Organisasi Terhadap Kinerja Karyawan, 3, 1–15.
13) Kustrianingsih, Maria Rini., Maria Magdalena Minarsih, Leonardo Budi Hasiolan,. 2016. Pengaruh Motivasi Kerja, Kepemimpinan Dan Iklim Organisasi Terhadap Kinerja Karyawan Pada Dinas Kebudayaan Dan Pariwisata Kota Semarang. Journal of Management Vol.02 No.02.
14) Lingga, A. S. 2020. Pengaruh Keseimbangan Kehidupan Kerja (Work Life Balance) dan Kepuasan Kerja Karyawan terhadap Kinerja Karyawan. Manajemen Bisnis, 6(2), hal 1134–1137.
15) Markos, S., & Sridevi, M. S. 2010. Employee Engagement: The Key To Improving Performances. International Journal of Business and Management, 5 No. 12, 89-96.
16) Nadira, B. 2019. Pengaruh Work-life balance Dan Stres Kerja Terhadap Employee Engagement (Studi pada Perawat dan Bidan RS Permata Bunda Malang ). Jurnal Ilmiah Mahasiswa FEB UB, 8(No 1), 1–18.
17) Nwagbara, U. 2020. Institutions And Organisational Work-Life Balance (WLB) Policies And Practices : Exploring The Challenges Faced By Nigerian Female Workers. Jorunal of Work-Applied Management, 43.
18) Paais, M. 2018. Effect of work stress, organization culture and job satisfaction toward employee performance in Bank Maluku. Academy of Strategic Management Journal, 17(5), 6104.
19) Pasaribu, Evan Karno dan Indrawati, Ayu Desi. 2016. Pengaruh Iklim Organisasi dan Kualitas Kehidupan Kerja terhadap Kinerja Pegawai Dinas Sosial Provinsi Bali. e-Jurnal Manajemen UNUD, Volume 5, Nomor 12, 2016.
20) Rahmawati, G., Oktaviani, D., Miftahuddin, M., & Rohmawan, S. 2021. Peran Work Life Balance Dan Motivasi Ekstrinstik Terhadap Kinerja Karyawan Perempuan. Seminar Nasional Pertumbuhan Ekonomi 2021 - Ekonomi Kreatif Dan UMKM, Vol 2 No 1, 1–9.
21) Salmah, Ninin Non Ayu. 2015. Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan pada PTPN VII Cinta Manis. Jurnal Media Wahana Ekonomika. 12(2): 20-30.
22) Setiawan, D. P & Harahap, P. 2016. Pengaruh Komitmen Organisasi, Kompensasi, dan Karakteristik Pekerjaan terhadap Turnover Intention dengan Kepuasan Kerja sebagai Variabel Intervening (Studi Pada PT. Sido Muncul Semarang). Jurnal Riset Ekonomi dan Bisnis: Vol 9, No. 3
23) Smith, R. Dkk. 2010. The Effectiveness of Student Wellbeing Programs and Services. Februari 2010. Victorian Auditor General’s Office (VAGO); Victorian General Report
24) Srimindarti, Ceacilia. 2012, Kinerja Sistem Informasi Akuntansi Ditinjau Dari Kepuasan Pengguna Dan Penggunaan Sia Yang Dipengaruhi Oleh Partisipasi Pengguna, Kepuasan, Pelatihan Dan Pendidikan Pengguna Sia. Jurnal Bisnis Dan Ekonomi. Yogyakarta Vol 17, No 1.
25) Soomro, A. A., Breitenecke, ,., & Shah, S. 2018. Relation Of Work-Life Balance, Workfamily Conflict, And Family-Work Conflict . South Asian Journal of Business Studies .
26) Surur, N. 2018. Upaya TPK Koja Bentuk Employee Engagement [Wawancara]
27) Sutrisno, Edy. 2016. Manajemen Sumber Daya Manusia. Cetakan Kedelapan. Jakarta: Prenadamedia Group, hal. 151.
28) Tucunan, R. J. A., Supartha, W. G., & Riana, I. G. 2014. Pengaruh Kepemimpinan Transformasional Terhadap Motivasi Dan Kinerja Karyawan (Studi Kasus Pada Pt. Pandawa). E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3(9), 533–550.
29) Wiratama, P. 2018. Pengaruh Iklim Organisasi Terhadap Keterikatan Kerja Pada Karyawan Hotel Grand Kanaya Medan. Skripsi. Universitas Sumatera Utara.
30) Yuanawati, A., & Askafi, E. 2022. Pengaruh Kepemimpinan Transformasional, Motivasi Dan Penempatan Terhadap Keterikatan Karyawan (Employee Engagement) Pegawai Generasi Y Dan Z KPP Pratama Kediri. REVIRALISASI: Jurnal Ilmu Manajemen, 7(4), 347–354. kediri.ac.id/index.php/Revitalisasi/article/view/863