The Decision to Use QRIS in UMKM is Seen from the Perceived Benefits and Perceived Ease of use with Intention as an Intervening Variable
1Nuzul Hidayat, 2Agus Supratman, 3Adinda Septi Utami, 4Tri Yuliastuti
1,2,3,4Magister of Management , Faculty of Economics, Universitas Mataram
https://doi.org/10.47191/jefms/v7-i6-66ABSTRACT:
This research aims to determine the influence of perceived benefits and perceived ease of use on the decision to use QRIS in UMKM with intention to use as a mediating variable. This research is quantitative research. The number of samples used was 150 samples. Sampling was carried out using purposive sampling technique. Sample collection was carried out using a questionnaire via Google Form. The data analysis method used to prove the truth of the hypothesis was carried out using Structural Equation Modeling (SEM) via Smart PLS software. From the results of hypothesis testing, it was found that perceived benefits, perceived ease of use, and intention to use it had a positive and significant effect on the decision to use QRIS in UMKM.
KEYWORDS:
Decision to use, Intention to use, Perceived ease of use, perceived benefits
REFERENCES:
1) Amijaya, G. R. (2010). Pengaruh Persepsi Teknologi Informasi, Kemudahan, Resiko Dan Fitur Layanan Terhadap Minat Ulang Nasabah Bank Dalam Menggunakan Internet Banking (Studi Pada Nasabah Bank Bca).
2) Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008
3) Febrinastri, F., & Fadilah, R. (2022). Digital Apps BRImo Mudahkan Belanja Selama Libur Lebaran dengan QRIS. Suara.Com. https://www.suara.com/bisnis/2022/05/06/123000/digital-apps-brimo-mudahkan-belanja-selama-libur-lebaran-dengan-qris
4) Fishbein, M., & Ajzen, A. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research, Reading,. MA: Addison.Wesley.
5) Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th Editio). Prentice Hall, Upper Saddle River, 761.
6) Helen, D. (2015). Bank Berlomba-lomba Kembangkan Teknologi Informasi. Bisnis.Com. https://finansial.bisnis.com/read/20150625/90/447239/bank-berlomba-lomba-kembangkan-teknologi-informasi
7) Jogiyanto, H., & Willy, A. (2009). Konsep dan aplikasi PLS ( partial least square ): Untuk penelitian empiris. BPFE.
8) Kotler, Philip. (2016). Dasar-Dasar Pemasaran. Bumi Aksara.
9) Marchelina, D., & Pratiwi, R. (2018). Pengaruh Persepsi Manfaat, Persepsi Kemudahan, Persepsi Risiko dan Fitur Layanan terhadap Minat Penggunaan E- Money (Studi Kasus Pada Pengguna E-Money Kota Palembang). Jurnal Akuntansi Dan Keuangan, 1(1), 1–17. https://core.ac.uk/download/pdf/162164902.pdf
10) Meliyanti, M. (2021). Strategi Bank Indonesia KPw Kalteng Dalam Perkembangan Pembayaran Nontunai Melalui Quick Response Code Indonesia Standard (QRIS) Pada UMKM Di Kota Palangka Raya. http://digilib.iain-palangkaraya.ac.id/3526/
11) Monisa, M. (2013). Persepsi Kemudahan dan Kegunaan OPAC Perpustakaan Unair (Study Deskriptif Menilai Persepsi Kemudahan dan Persepsi Kegunaan OPAC Oleh Pengguna di Perpustakaan Universitas Airlangga).
12) Ningsih, H. A., Sasmita, E. M., & Sari, B. (2021). Persepsi Risiko Terhadap Keputusan Menggunakan Uang Elektronik ( QRIS ) Pada Mahasiswa. Jurnal IKRA-ITH Ekonomika, 4(1), 1–9.
13) Palupi, A. A., Hartati, T., & Sofa, N. (2022). Pengaruh Literasi Keuangan Dan Kemudahan Penggunaan Sistem Qris Terhadap Keputusan Bertransaksi Menggunakan Qris Pada UMKM. Seminar Nasional Riset Terapan, Vol 10,1, 1–9. https://prosiding-old.pnj.ac.id/index.php/snrtb/article/view/5607
14) Paramitha, D. A., & Kusumaningtyas, D. (2020). QRIS (Issue 76).
15) Putri, P. (2023). Pengaruh Manfaat, Kemudahan, Dan Risiko Terhadap Penggunaan QRIS (Sensus pada UMKM Binaan dan Mitra Kantor Perwakilan Bank Indonesia di Wilayah Priangan Timur). Universitas Siliwangi.
16) Saputri, O. B. (2020). Preferensi Konsumen Dalam Menggunakan Quick Response Code Indonesia Standard (QRIS) Sebagai Alat Pembayaran Digital. Journals of Economics and Business Mulawarman, 17(2), 1–11.
17) Sati, R. A. S., & Ramaditya, M. (2020). Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunaan dan Persepsi Risiko Terhadap Minat Menggunakan Shopee Paylater. Jurnal Syntax Transformation, 4(4), 1–20. https://doi.org/10.46799/jst.v4i4.710
18) Silalahi, P. R., Tambunan, K., & Batubara, T. R. (2022). Dampak Penggunaan QRIS Terhadap Kepuasan Konsumen Sebagai Alat Transaksi. ULIL ALBAB: Jurnal Ilmiah Multidisiplin, 1(2), 122–128.
19) Susanto, A. (2015). Faktor-Faktor Yang Mempengaruhi Perilaku Penggunaan Internet Masyarakat Desa Pasar VI Kualanamu, Deli Serdang Sumatera Utara. 5(May), 65–86. https://doi.org/10.17933/jppi.2015.050100
20) Venkatesh, V., Brown, S. A., Maruping, L. M., & Bala, H. (2008). Predicting different conceptualizations of system USE: The competing roles of behavioral intention, facilitating conditions, and behavioral expectation. MIS Quarterly: Management Information Systems, 32(3), 483–502. https://doi.org/10.2307/25148853