Analysis of Transformational Leadership on Employee Performance with Organizational Citizenship Behavior (OCB) as an Intervening Variable
1Yos Sutanto, 2Reni Shinta Dewi, 3Ngatno
1Master of Business Administration Study Program, FISIP, Diponegoro University, Semarang – Indonesia
2,3Department of Business Administration, FISIP, Diponegoro University, Semarang – Indonesia
https://doi.org/10.47191/jefms/v7-i5-47ABSTRACT:
Employee performance is an important factor in the success of a company. Transformational leadership is a leadership style that is effective in improving employee performance. Organizational Citizenship Behavior (OCB), which includes voluntary behavior that contributes to organizational effectiveness, is also considered important in the context of organizational functioning. This research was conducted to analyze the influence of transformational leadership on OCB, analyze the influence of transformational leadership on employee performance, analyze the influence of OCB on employee performance, and analyze the influence of transformational leadership on employee performance through OCB. This type of research is quantitative with a survey method. The sample in this research involved 100 employees as respondents. Data analysis technique uses smartPLS. The results of the analysis show that transformational leadership influences OCB, which means that the transformational leadership style encourages employees to behave voluntarily and exceed formal tasks. Transformational leadership influences employee performance, emphasizing the importance of the role of leaders who can inspire and motivate their subordinates to achieve better results. OCB influences employee performance, indicating that employee voluntary behavior makes a positive contribution to achieving organizational goals. OCB mediates the influence of transformational leadership on employee performance. Suggestions that can be given in this research are that in order to increase OCB, employees should provide each other with information about work with members of other teams, so that employee performance will increase.
KEYWORDS:
transformational leadership, OCB, employee performance
REFERENCES:
1) Badruzaman, J. (2012). Pengaruh Budaya Organisasi Dan Organization Citizenship Behaviour (OCB) Terhadap Kualitas Layanan (Studi kasus pada Rumah Sakit Umum Daerah Kota Tasikmalaya). Jurnal Akuntansi, 7(1), 66–91.
2) Bass, B., & Avolio, B. (2011). Full range leadership development: Manual for multifactor leadership questonaire. Redwood City, California: Mind Garden.
3) Daulay, R. P., & Rohman, A. (2022). Pengaruh Kepemimpinan Transformasional terhadap Organizational Citizenship Behavior. Jurnal Islamika Granada, 2(2), 60–68.
4) Dharma, A. (2005). Manajemen Supervisi. Raja Grafindo Persada.
5) Gunawan, R. (2016). Pengaruh Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior (OCB) Pada PT First Marchinery Tradeco Cabang Surabaya. Agora, 4(1), 60–66. https://media.neliti.com/media/publications/36504-ID-pengaruh-kepemimpinan-transformasional-terhadap-organizational-citizenship-behav.pdf
6) Insani, A. N. (2020). Pengaruh Gaya Kepemimpinan Transformasional dan Motivasi Kerja Terhadap Kinerja Karyawan PT. TASPEN (Persero) Kantor Cabang Utama Bandung. Prosiding Manajemen, Universitas Islam Bandung, 6(2), 1127–1133.
7) Jufrizen, J. (2018). Efek Moderasi Etika Kerja pada Pengaruh Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kinerja Karyawan. E-Mabis: Jurnal Ekonomi Manajemen Dan Bisnis, 18(2), 145–158. https://doi.org/10.29103/e-mabis.v18i2.180
8) Juniartha, I. bagus made, Wardana, I. M., & Putra, M. S. (2016). Pengaruh Kepemimpinan Transformasional Terhadap Organizational Citizenship Behavior (OCB) Melalui Mediasi Kepercayaan Kepada Atasan dan Kepuasan Kerja (Studi pada Pegawai Tetap Balai Diklat Industri Kementerian Perindustrian Republik Indonesia). Buletin Studi Ekonomi, 21(81), 181–196. https://ojs.unud.ac.id/index.php/bse/article/view/25839/16719
9) Kharis, I., Hakam, M. S., & Ruhana, I. (2015). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Variabel Intervening (Studi Pada Karyawan Bank Jatim Cabang Malang). Jurnal Administrasi Bisnis, 3(1), 1–9.
10) Kristian, B., & Ferijani, A. (2020). The Effect of Job Satisfaction and Organizational Commitment on Employee Performance with OCB as the Intervening Variables. Journal of Management and Business Environment (JMBE), 2(1), 1–21. https://doi.org/10.24167/jmbe.v2i1.2464
11) Lestari, E. R., & Ghaby, N. K. F. (2018). Pengaruh Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja dan Kinerja Karyawan. Industria: Jurnal Teknologi Dan Manajemen Agroindustri, 7(2), 116–123. https://doi.org/10.21776/ub.industria.2018.007.02.6
12) Maduningtias, L. (2017). Pengaruh Kepemimpinan Transformasional Komitmen Organisasi dan Motivasi Kerja Terhadap Organizational Citizenship Behavior (OCB) Pada PT GMF Aeroasia. EDUKA : Jurnal Pendidikan, Hukum, Dan Bisnis, 02(04), 29–38.
13) Mangkunegara, A. A. A. P. (2019). Manajemen Sumber daya Manusia Perusahaan. Bandung: PT Remaja Rosdakarya.
14) Mathis, R. L., & Jackson, J. H. (2012). Manajemen Sumber Daya Manusia. Jakarta: Salemba Empat.
15) Muchlas, M. (2005). Perilaku Organisasi. Yogyakarta: Gadjah Mada University Press.
16) Nurhuda, A., Sardjono, S., & Purnamasari, W. (2020). Pengaruh Gaya Kepemimpinan Transformasional, Disiplin Kerja, Lingkungan Kerja Terhadap Motivasi Dan Kinerja Karyawan Rumah Sakit Anwar Medika Jl. Raya Bypass Krian Km. 33 Balongbendo – Sidoarjo. IQTISHADequity, 1(1), 1–7. https://doi.org/10.51804/iej.v1i1.355
17) Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington Books.
18) Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Effect of Transformational Leadership, Job Satisfaction, and Organizational Commitments on Organizational Citizenship Behavior. Inovbiz: Jurnal Inovasi Bisnis, 9(1), 61–69. https://doi.org/10.35314/inovbiz.v9i1.1801
19) Rivai, V. (2014). Manajemen Sumber Daya Manusia untuk Perusahaan. Jakarta: PT. Rajagrafindo Persada.
20) Robbins, S. P. (2015). Organizational Behavior. USA: Pearson International Edition, Prentice -Hall.
21) Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (13 (ed.)). USA: Pearson International Edition, Prentice -Hall.
22) Saputra, T. (2023). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan. JEMBA, Jurnal Ekonomi, Manajemen, Bisnis Dan Akuntansi, 2(1), 59–62. https://doi.org/10.35697/jrbi.v2i1.64
23) Sugianingrat, I. A. P. W., Rini Widyawati, S., Costa, C. A. de J. da, Ximenes, M., Piedade, S. D. R., & Wayan, G. S. (2019). The Employee Engagement and OCB as Mediating on Employee Performance. International Journal of Productivity and Performance Management, 68(2), 319–339. https://doi.org/10.1108/IJPPM-03-2018-0124
24) Sutrisno, E. (2013). Manajemen Sumber Daya Manusia. Jakarta: Kencana.
25) Suzanna, A. (2017). Pengaruh Organizational Citizenship terhadap Kinerja Karyawan pada PT Taspen (PERSERO) Kantor Cabang Xirebon. Jurnal Logika, XIX(1), 42–50.
26) Triatna, C. (2015). Perilaku Organisasi. Bandung: PT.Remaja Rosdakarya.
27) Utaminingsih, A. (2014). Perilaku Organisasi: Kajian Teoritik & Empirik Terhadap Budaya Organisasi, Gaya Kepemimpinan, Kepercayaan dan Komitmen. Malang: UB Press.
28) Wijaya, C. (2017). Perilaku Organisasi. Medan: Lembaga Peduli Pengembangan Pendidikan Indonesia (LPPPI).