JEFMS Journal

Google Scholar

Article Pdf

---

ABSTRACT:

In today’s technology world, many businesses rely on information technology. This influence has its reflection also on government sectors. Services and work are based on using different information technology programs, internal and external apps, digital documents, signatures etc. Information technology requires the entire package of knowledge, skills, and competencies necessary for employees within a government organization to master and to achieve organizational goals. In first, digital competences are a basis that civil servants must have in order to master day-to-day business activities. These digital competences are not only learned, but through life-long learning they complement, perfect and create new ones. As one of the new scientific approaches, this article uses one of the innovative explanations as well as indicators of adaptation to a changing work environment. In short, human capital is the subject analyzed with influences for continuous improvement of knowledge and learning as well as influences of information technology. This process of adaptation to change, transforms critical business capabilities into modern ones. Through desk and situation analysis with government officials, the study found that the impact of information technology on the work environment is evident, and that environment includes a range of digital skills, continuous learning, and modern skills that combines in one. The conclusions of this paper are necessary for the continuous monitoring and professionalization of government employees in the areas of using information technology in their daily work.

KEYWORDS:

government, public institutions, government policies, information technology, new competences, life-long learning, working environment, digital competences.

REFERENCES:

1. Akagic,A.,Djukic,S.(2022).The influence of It on the development of contemporary competences of public sector employees in BIH in a changing working environments., European Journal of Business and Management research, Vol 1, 2022, https://www.ejbmr.org/index.php/ejbmr/article/view/1484

2. Bejaković.P, Mrnjavac, Ž. (2020) The importance of digital literacy on the labour market. Emerald Publishing, Employee relations, Vol. 42 No. 4, pp. 921-932, https://www.emerald.com/insight/content/doi/10.1108/ER-07-2019-0274/full/html

3. Bigi, M.,Greenan, N., Hamon-Cholet, S., Lanfranchi, J.,(2018) The Human Sustainability of ICT and Management Changes: Evidence for the French Public and Private Sectors, v. 10(10), 3570; https://doi.org/10.3390/su10103570

4. Bonnet, D. (2020). A revolution in adoption, but digital transformation challenges await.IMD research and knowledge. https://www.imd.org/research-knowledge/articles/A-revolution-in-adoption-but-digital-transformation-challenges-await/

5. Chuang, S. (2020), An empirical study of displaceable job skills in the age of robots. https://www.emerald.com/insight/search?q=skills+for+job&showAll=true&p=3

6. Dilek, C.K., Abdein, B. (2020) Understanding the role of employees in digital transformation: conceptualization of digital literacy of employees as a multi-dimensional organizational affordance, Journal of Enterprise Information Management. https://www.emerald.com/insight/content/doi/10.1108/JEIM-01-2020-0010/full/html, Dilek

7. Domazet, A.i Tihi, B.(2009) Excerpts from the book Neil Harris European Business, Sarajevo

8. Europa (2020) Digital competences framework, link https://joint-research-centre.ec.europa.eu/digcomp/digcomp-framework_en

9. Gaffield, C. (2021).The worlds reaction to the first pandemic in the digital era. Digital future society. https://digitalfuturesociety.com/qanda/the-worlds-reaction-to-the-first-pandemic-of-the-digital-era-by-chad-gaffield/

10. Gleeson, B. (2019) Three Ways Technology Is Transforming Company Culture And Employee https://www.forbes.com/sites/brentgleeson/2019/02/26/3-ways-technology-is-transforming-company-culture-and-employee-engagement/?sh=7b172a8540a0

11. Group of authors (2019) Middle-skill-level Employees and Technological Environments. https://www.emerald.com/insight/search?q=skills+for+job&showAll=true&p=4

12. Gupta, B., Dasgupta, S., Gupta, A. (2008). Adoption of ICT in a government organization in a developing country: An empirical study. Journal of Strategic Information Systems, Vol. 17

13. Hodder, A. (2020) New Technology, Work and Employment in the era of COVID‐19: reflecting on legacies of research, https://onlinelibrary.wiley.com/doi/10.1111/ntwe.12173

14. Iordache, C., Mariën, I., & Baelden, D. (2019). Developing Digital Skills and Competences: A QuickScan Analysis of 13 Digital Literacy Models. Italian Journal of Sociology of Education, 9(1), 6-30. doi: https://doi.org/10.14658/pupj-ijse-2017-1-2

15. Jacobsson, S. and Bergek, A. (2011) Innovation system analyses and sustainability transitions: Contributions and suggestions for research. Environ. Innovation Soc. Transitions

16. Ju, B and Li, J.(2019) Exploring the impact of training, job tenure, and education-job and skills-job matches on employee turnover intention, https://www.emerald.com/insight/search?q=skills+for+job&showAll=true&p=3

17. Koolwal, N and Khandewal, S. (2020).
The Post-Digital Era is Upon Us ARE WE READY FOR WHAT'S NEXT?.
Conference paper,Researchgate:https://www.researchgate.
net/publication/343713248_The_PostDigital_Era_is_Upon_Us_ARE_WE_READY_FOR_WHAT%27S_NEXT

18. McKean, D.( 2012.) IT strategy and technology innovation, United Kingdom

19. McLeod & Schell (2006).Management information systems, Prentice hall, 10 e, USA

20. Muttka, Punnie & Redecker (2008) Digital competence for lifelong learning, JRC, Institute for prospective technological studies, EC, Spain

21. Nykes, Z. (2019) Contemporary Digital Competency Review. Interdisciplinary Description of Complex Systems, 16(1), 124-131,https://www.researchgate.net/publication/324857203_Contemporary_Digital_Competency_Review

22. Obadić, A (2004) Usporedba osnovnih makroekonomskih indikatora na tržištu rada odabrane skupine zemalja, Zagreb: Institut za javne financije

23. OECD (2011). Competitiveness and Private Sector Development: Central Asia 2011. Competitiveness Outlook. Paris: OECD.

24. Popescu, D & Carayannis, E. (2005) Profiling a methodology for economic growth and convergence: learning from EU e-procurement experience for central and eastern European countries. Technovation, vol 25

25. Schmidt,T.J. and Tang, M.(2020), Digitalization in education: challenges, trends, and transformative potential, Führen und Managen in der digitalen Transformation pp287-312, https://link.springer.com/chapter/10.1007%2F978-3-658-28670-5_16

26. UNDP (2020) Digital transformation in the public sector in Bosnia and Herzegovina 2020-2024”,link: https://www.undp.org/bosnia-herzegovina/projects/digital-transformation-public-sector-bih

27. Weber, D. M., Kauffman, R. J. (2011) What drives global ICT adoption? Analysis and research directions. Electron

28. Wild, S. & Schulze Heuling, L. (2020) How do the digital competences of students in vocational schools differ from those of students in cooperative higher education institutions in Germany? Empirical Research in Vocational Education and Training, Journal open access. https://ervet-journal.springeropen.com/articles/10.1186/s40461-020-00091-y