The Influence of Personality and Job Embeddedness on Organizational Citizenship Behavior (OCB) in the Management of the West Nusa Tenggara Provincial Zakat Agency (Baznas NTB)
1Ahmad Ricky Baiqhakiki, 2Siti Nurmayanti
1,2Management Study Porgram, Faculty of Economics and Business, University of Mataram, Indonesia
https://doi.org/10.47191/jefms/v7-i4-04ABSTRACT:
OCB is a form of behavior that is an individual choice and initiative, which is not related to the organization's formal reward system but rather in aggregate increases organizational effectiveness. The aim of this study was to determine the effect of personality and job embeddedness on organizational citizenship behavior. This type of research is associative quantitative research. This research was conducted in West Nusa Tenggara, where the subject of the research was the Management of the Amil Zakat Agency of West Nusa Tenggara Province. The population in this study were all administrators of the NTB Provincial Amil Zakat Agency, which are 167 people using the 5% slovin formula, namely 117, after which the questionnaire was distributed and 100 questionnaires were returned. The data collection method used by researchers in this study is the survey method. The analysis used is regression analysis with the help of the Smart-PLS software program, which is a tool to predict the value of the influence of two or more independent variables on one dependent variable. The results of this research on personality variables have a positive and significant effect on organizational citizenship behavior. Therefore job embeddedness has a positive and significant effect on organizational citizenship behavior.
KEYWORDS:
Personality, Job Embeddedness, Organizational Citizenship Behavior
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