The Relation between Job Stress, Job Satisfaction and Organizational Commitment (Study on Employees of Bank Pembangunan Daerah Bali Mangupura Branch)
1I Made Ari Wijaya, 2I Gede Riana, 3I Gusti Made Suwandana
1Bachelor of Management Program,
2,3Faculty of Economics and Business, Udayana University
https://doi.org/10.47191/jefms/v7-i4-29
ABSTRACT:
This research aims to analyze the relationship between work stress, job satisfaction and employee organizational commitment at the Mangupura Branch of the Bali Regional Development Bank. This research used a sample of 85 employees. The method used in this research is a survey method using questionnaire and interview techniques with descriptive statistics and inferential path analysis statistical analysis tools. The research results show that work stress has a significant negative effect on organizational commitment. Job satisfaction has a significant positive effect on organizational commitment. Job Stress has a significant negative effect on job satisfaction. Job satisfaction mediates the effect of job stress on organizational commitment. The implication of this research is to prove the social exchange theory and its relationship to the research variables. This research also offers the benefits of job satisfaction, managing work stress on organizational commitment.
KEYWORDS:
Job Stress, Job Satisfaction, Organizational Commitment
REFERENCES:
1) Bhastary, M. D. (2020). The Influence of Work Ethics and Job Stress on Job Satisfaction. Master of Management Scientific Journal, 3(2), hal. 160-170. DOI: https://doi.org/10.30596/maneggio.v3i2.5287
2) Burhannudin., M. Z., Muhammad, H. (2019). The Influence of Work Discipline, Work Environment, and Organizational Commitment on Employee Performance: Study at Banjarmasin Islamic Hospital. Maxpreneur Journal, 8(2), hal 191- 206.
3) Elsahoryi, N. A., Ahmad, A., Iman, M., et al. (2022). Association Of Salary And Intention To Stay With The Job Satisfaction Of The Dietitians In Jordan: A Cross-Sectional Study. Journal of Health Policy Open, pp. 1-8. DOI: https://doi.org/10.1016/j.hpopen.2021.100058
4) Hermawan, A. A. D., Suwandana, I. G. M. (2019). The Role of Job Satisfaction in Mediating Communication on Employee Performance. E-Journal Management, 8(7), hal. 4474-4503. DOI: https://doi.org/10.24843/EJMUNUD.2019.v08.i07.p17
5) Mahayasa, I. G. A., Sintaasih, D. K., Putra, M. S. (2018). The Influence of Job Satisfaction and Organizational Culture on Organizational Commitment and Organizational Citizenship Behavior of Nurses. Journal Management, Strategi Bisnis dan Kewirausahaan, 12(1), hal. 71-86. DOI: https://doi.org/10.24843/MATRIK:JMBK.2018.v12.i01.p08
6) Makkira., M. Syakir., Sandi, K., et al. (2022). The Influence of Job Stress, Work Communication and Job Satisfaction on Employee Job Performance at PT. Prima Karya Manunggal Pangkep Regency. Amkop Management Accounting Review (AMAR), 2(1), hal. 20-27.
7) Maria, S., Dirga, L. A. (2020). Performance is Influenced by Commitment and Its Impact on Employee Promotion. Economic Forum Journal, 22(1), hal. 61-75.
8) Nabawi, R. (2019). The Influence of Work Environment, Job Satisfaction and Workload on Employee Performance. Master of Management Scientific Journal, 2(2), hal. 170-183. DOI: https://doi.org/10.30596/maneggio.v2i2.3667
9) Ningsih, S., Tristiana, R. (2021). The Influence of Personality, Work-Life Balance, and Organizational Culture on Job Satisfaction. Management Journal, 13(2), hal. 315-323.
10) Nuryanti, Y., Dewiana, N., Yunianto, A. N., et al. (2020). Increasing Lecturers' Organizational Commitment: Analysis of the Influence of Higher Education Leadership and Lecturers' Intrinsic & Extrinsic Satisfaction. Journal of Education, Psychology and Counseling, 2(1), hal. 561-581.
11) Paramita, N. K. S., Suwandana, I. G. M. (2022). Effect of Job Stress, Work Conflict, and Workload on Employees' Performance. European Journal of Business and Management Research, 7(4), pp. 125-128. DOI: https://doi.org/10.24018/ejbmr.2022.7.4.1508
12) Parashakti, R. D., Dede, I. S. (2019). Leadership Style and Motivation on Employee Performance at Bank BJB Tangerang Branch. Samudra Journal of Economics and Business, 10(1), hal. 69-82.
13) Permatasari, A. A. S. I., Agoes, G. R. (2020). Job Satisfaction Mediates the Effect of Job Stress on Organizational Commitment in Employees of The Grand Santhi Hotel. E-Journal Management, 9(6), hal. 2187-2206. DOI: https://doi.org/10.24843/EJMUNUD.2020.v09.i06.p07
14) Pradipta, P. S. A., Suwandana, I. G. M. (2019). The Influence of Compensation, Job Satisfaction and Career Development on Employee Retention. E-Journal Management, 8(4), hal. 2409-2437. DOI: https://doi.org/10.24843/EJMUNUD.2019.v8.i4.p19
15) Prawira, I. G. A. G. Y., Suwandana, I. G. M. (2019). The Role of Job Satisfaction in Mediating the Effect of Job Stress on the Performance of Fave Hotel Housekeeping Department Employees. E-Journal Management, 8(8), hal. 5060-5089. DOI: https://doi.org/10.24843/EJMUNUD.2019.v08.i08.p13
16) Ratnaningsih, D.S. (2021). The Influence of Job Satisfaction, Job Stress, and Organizational Commitment on Turnover Intention. Journal of Management Science, 9(3), hal. 1267-1278.
17) Seema., Vikas, C., Garima, S. (2021). Effect of Job Satisfaction on Moonlighting Intentions: Mediating Effect of Organizational Commitment. Journal of European Research on Management and Business Economics, pp. 1-11. DOI: https://doi.org/10.1016/j.iedeen.2020.100137
18) Setiawan, I. P. I., Saroyini Piartrini, P. (2018). The Influence of Employee Empowerment and Work Stress on the Organizational Commitment of Housekeeping Department Employees at Villa Ocean Blue. E-Journal Management Unud, 7(1), hal. 164-191. DOI: https://doi.org/10.24843/EJMUNUD.2018.v7.i01.p07
19) Setyawati, N. W., Nur, A. A., Endah, P. N. (2018). Work Stress and Work Discipline on Employee Performance. Journal of Management and Business Research (JRMB), 3(3), hal. 405-412.
20) Sulastri., Onsardi. (2020). The Effect of Job Stress and Workload on Employee Performance. Journal of Management and Bussines (JOMB), 2(1), hal. 83-98. DOI : https://doi.org/10.31539/jomb.v2i1.1215
21) Suryati. (2021). Servant Leadership Leadership Style, Job Satisfaction, Work Loyalty Against Organizational Commitment (Case Study at the Office of Bpkad "Regional Financial and Asset Management Agency) Mappi Regency). Journal of Educational Management and Social Sciences, 2(2), hal. 1002- 1018. DOI: https://doi.org/10.38035/jmpis.v2i2
22) Susilo, J., Honor Satrya, I. G. B. (2019). The Influence of Job Satisfaction on Turnover Intention Mediated by Contract Employees' Organizational Commitment. E-Journal Management, 8(6), hal. 3700-3729. DOI: https://doi.org/10.24843/EJMUNUD.2019.v08.i06.p15
23) Sutrisno., Herdiyanti., Muhammad, A., et al. (2022). The Impact Of Compensation, Motivation.And Job Satisfaction On Employee Performance In The Company: A.Review Literature. Management Studies and Entrepreneurship Journal, 3, pp. 3476-3482.
24) Wibawa, I. W. S., Surya Putra, M. (2018). The Influence of Organizational Culture on Organizational Commitment mediated by Job Satisfaction (Study at Pt. Bening Badung-Bali). E-Journal Management Unud, 7(6), hal. 3027-3058. DOI: https://doi.org/10.24843/EJMUNUD.2018.v7.i06.p7
25) Yasa, I. G. R., Kartika Dewi, A. A. S. (2019). The Effect of Job Stress on Job Satisfaction with Work Motivation as a Mediating Variable. E-Journal Management Unud, 8(3), hal. 1203-1229. DOI: https://doi.org/10.24843/EJMUNUD.2019.v8.i3.p2
