Building Green Trust: The Influence of Green Perceived Value and Green Product on Purchase Intentions
1Budi Bagia, 2Sefnedi, 3Listiana Sri Mulatsih
1,2,3Master of Science in Management Study Program Faculty of Economics and Business Universitas Bung Hatta, Indonesia
https://doi.org/10.47191/jefms/v7-i12-52ABSTRACT:
Transitioning to a low-carbon energy system is essential to achieving Indonesia's net-zero emission target by 2060. Electric motor vehicles are a strategic solution to reducing greenhouse gas emissions, yet their adoption faces challenges in stimulating public interest. This study investigates the impact of green perceived value and green product on green purchase intention, with green trust as a mediating variable, focusing on electric motor vehicle consumers in Palembang City. Using a quantitative approach, primary data was collected through structured questionnaires from 107 respondents selected via purposive sampling. Data analysis employed Structural Equation Modelling (SEM) with Smart-PLS version 3.2.9. Results show that green perceived value and green product positively influence green trust, which in turn enhances green purchase intention. Green trust also mediates the relationship between the independent variables and purchase intention. Practical implications include improving consumer education, ensuring product quality, and implementing sustainability-focused marketing strategies.
KEYWORDS:
green perceived value, green product, green trust, green purchase intention, electric vehicles, Palembang City
REFERENCES:
1) Aldi, R., Peter S, J., & Kristaung, R. (2023). Pengaruh Karakteristik Konsumen, Green Product, dan Citra Merek terhadap Minat Beli Konsumen. Jurnal Pendidikan Tambusai, 7(3), 27055–27068.
2) Anggry, T. H., Asep, M. R., & Faizal, M. (2020). Pengaruh Green Product Dan Green Brand Awareness Terhadap Green Purchase Intentiton. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 9.3, 263–274.
3) Ardhy, L. M., Ida, H., & Ibnu, S. Hi. Y. (2021). Efek Green Perceived Value Dan Risk Terhadap Green Repurchase Intention: Green Trust Sebagai Pemediasi Pada Pengguna Pertalite di Kota Ternate. Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 4(3).
4) Arikunto, S. (2006). Prosedur penelitian suatu pendekatan praktek (Edisi revisi 4). Rineka Cipta. https://cir.nii.ac.jp/crid/1130000795354347648.bib?lang=en
5) Badan Pusat Statistik Provinsi Sumatera Selatan. (2023, December 31). Jumlah Kendaraan Bermotor Menurut Jenis Kendaraan 2020-2022. Https://Sumsel.Bps.Go.Id/Indicator/17/539/1/Jumlah-Kendaraan-Bermotor-Menurut-Jenis-Kendaraan.Html.
6) Chen, Y. S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307–319. https://doi.org/10.1007/s10551-009-0223-9
7) Chen, Y. S., & Chang, C. H. (2012). Enhance green purchase intentions: The roles of green perceived value, green perceived risk, and green trust. Management Decision, 50(3), 502–520. https://doi.org/10.1108/00251741211216250
8) Chen, Y. S., & Chang, C. H. (2013). Towards green trust: The influences of green perceived quality, green perceived risk, and green satisfaction. Management Decision, 51(1), 63–82. https://doi.org/10.1108/00251741311291319
9) Citra, R. A. (2019). Pengaruh Persepsi Green Product Dan Green Brand Image Terhadap Minat Beli Rumah Ramah Lingkungan Pada Generasi Y Di Surabaya. Jurnal Manajemen Dan Start-Up Bisnis, 4(3), 394–405.
10) Dewi, R., Astrid, P., & Djumilah, H. (2019). Hubungan Green Percieved Value, Green Brand Image, Dan Green Trust Terhadap Green Purchase Intention. IQTISHODUNA, 15(1), 2616–3437.
11) D’Souza, C., Taghian, M., Lamb, P., & Peretiatkos, R. (2006). Green products and corporate strategy: an empirical investigation. Society and Business Review, 1(2), 144–157. https://doi.org/10.1108/17465680610669825
12) Edyson, A. D. M., & Ni Made, W. K. D. (2012). Peran Green Trust Memediasi Green Perceived Value Dan Kepuasan Konsumen Terhadap Green Repurchase Intention. Jurnal Sosial Dan Teknologi (SOSTECH), 2, 2774–5147.
13) Hair, J. F., Black, W. C., & Babin, B. J. (2014). Multivariate Data Analysis: A Global Perspective. Pearson Education, 7, 0–800.
14) Halim, J., & Kempa, S. (2016). Pengaruh Green Perceived Value, Green Perceived Risk, Green Trust, Dan Perceived Price Terhadap Green Purchase Intention Produk AC LOW WATT di Surabaya. AGORA, 4(1), 404–413.
15) Hanifah, H. N., Hidayati, N., & Mutiarni, R. (2019). Pengaruh Produk Ramah Lingkungan/Green Product Dan Harga Terhadap Keputusan Pembelian Produk Tupperware. Jurnal Riset Manajemen Dan Bisnis Dewantara, 2(1), 2654–4326.
16) Hasan, M., Maya, S., & Cahya, B. (2021). Analisis Green Purchase Intention Dengan Green Trust Sebagai Variabel Mediasi Pada Konsumen Air Minum Dalam Kemasan Merek “Club” Di Malang. Seminar Nasional Manajemen Jayanegara, 1(2), 1–18.
17) Hernizar, A. T., Ramdan, A. M., & Mulia, F. (2020). Pengaruh Green Product Dan Green Brand Awareness Terhadap Green Purchase Intention. Jurnal Ekonomi Dan Bisnis Universitas Udayana, 9.3, 263–274.
18) Imam, S., & Fitriyani, R. (2016). Green Packaging, Green Product, Green Advertising, Persepsi, Dan Minat Beli Konsumen. Jurnal Ilmu Keluarga Dan Konsumen, 9 (2), 2502–3594.
19) Indeks Kualitas Udara (AQI). (2024, April 1). Palembang Indeks Kualitas Udara (AQI) | Indonesia. Https://Www.Aqi.in/Id/Dashboard/Indonesia/Sumatera-Selatan/Palembang.
20) Institute for Essential Services Reform (IESR). (2023). Indonesia Energy Transition Outlook 2024 IESR Institute for Essential Services Reform. Indonesia Energy Transition Outlook 2024, 4:2024, 26–26. www.iesr.or.id
21) Juliana, Djakasaputra, A., & Pramono, R. (2020). Green Perceived Risk, Green Viral Communication, Green Perceived Value Against Green Purchase Intention Through Green Satisfaction. Journal Industrial Engineering & Management Research (Jiemar), 1(2), 2722–8878. https://doi.org/10.7777/jiemar.v1i2
22) Kaima, A. D., & Iriani, S. S. (2018). Pengaruh Green Product Dan Citra Perusahaan Pada Minuman Isotonik Hydro Coco Terhadap Minat Beli Konsumen (Studi Pada Pengunjung Minimarket Wilayah Surabaya Selatan). Jurnal Ilmu Manajemen, 6(4), 501–507.
23) Kotler, P., & Keller, K. L. (2009). Marketing Management (13th ed.) (13th Edition, Vol. 13). Pearson Prentice Hall.
24) Lee, Y. K. (2017). A comparative study of green purchase intention between korean and chinese consumers: The moderating role of collectivism. Sustainability (Switzerland), 9(10), 1–17. https://doi.org/10.3390/su9101930
25) Lestari, E. R., Putri, H. K., Anindita, C., & Laksmiari, M. B. (2020). Pengaruh Green Product (Minuman Ramah Lingkungan), Green Advertising, Dan Kepedulian Lingkungan Terhadap Green Trust Dan Implikasi Terhadap Minat Beli. Jurnal Teknologi Pertanian, 21(1), 1–10. https://doi.org/10.21776/ub.jtp.2020.021.01.1
26) Pankaj, K. A., & Vishal, K. L. (2014). Consumer Adoption Of Green Products And Their Role In Resource Management. Indian Journal of Commerce & Management Studies, V(3), 2229–5674. www.scholarshub.net
27) Pradnyadewi, N. L. P. M., & Warmika, I. G. K. (2019). Peran Green Trust Memediasi Pengaruh Green Perceived Value Terhadap Green Purchase Intentions. E-Jurnal Manajemen Universitas Udayana, 8(5), 2753–2780. https://doi.org/10.24843/ejmunud.2019.v08.i05.p06
28) Sandy, T. A., & Ignatia, M. H. (2022). The Effect Of Green Advertising And Green Product On Green Purchase Intention With Green Trust As Mediation Variable On Consumers Of Water Packaging “ADES” In Surabaya. Jurnal Manajemen Teknologi Informatika Dan Komunikasi, 6(2), 1291–1300.
29) Schiffman, L. G., & Wisenblit, J. L. (2014). Consumer Behavior (12th Edition, Vol. 12th). Pearson.
30) Sigit, V., & Effed, D. H. (2023). Faktor Yang Mempengaruhi Green Purchase Intention: Dimediasi Oleh Green Trust. Jurnal Ilmu Manajemen, 12(2), 283–291.
31) Siregar, C., & Maulana, A. (2023). Influence of green purchase intent on Love Beauty and Planet items in Padang City: green perceived value, green perceived risk, and green trust. Marketing Management Studies 3, 2, 144–154. https://doi.org/10.24036/mms.v3i2.370
32) Wang, H., Ma, B., & Bai, R. (2019). How Does Green Product Knowledge Effectively Promote Green Purchase Intention? Sustainability, 11(4), 1193. https://doi.org/10.3390/su11041193
33) Wicaksono, R. A., & Darpito, S. H. (2023). Pengaruh Green Perceived Value dan Green Perceived Risk terhadap Green Purchase Intention yang dimediasi Green Trust. Jurnal Ilmiah Manajemen Kesatuan, 11(2), 223–232. https://doi.org/10.37641/jimkes.v11i2.1775
34) Widodo, S., Tetap, D., & Unsurya, M. (2020). Pengaruh Green Product Dan Green Marketing Terhadap Keputusan Pembelian Produk Elektronik Merk Sharp di Electronik City Cipinang Indah MALL Jakarta Timur. Jurnal Ilmiah M-Progress, 10(1).
35) Zhuang, W., Luo, X., & Riaz, M. U. (2021). On the Factors Influencing Green Purchase Intention: A Meta-Analysis Approach. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.644020