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ABSTRACT:

This study aims to determine the effect of Personality and Organizational Citizenship Behaviour (OCB) on Motivation on the performance of the Environmental Service of East Java Province. To analyse the causal relationship between variables and test the research hypothesis mathematically, the analytical tools used in this study are descriptive analysis, validity test, reliability test, path analysis using SPSS software. This path analysis requires knowing the path diagram and path coefficient. For the completion of path analysis, it is necessary to know the path diagram and path coefficients. The results of the data analysis show that the personality variable has a significant effect on the motivation of employees of the East Java Provincial Environmental Service. OCB has a significant effect on the performance of employees of the East Java Provincial Environmental Service, both directly and through motivation and motivation has a significant effect on the performance of employees of the East Java Provincial Environmental Service. As a result of this study, the East Java Provincial Environmental Service should ensure that employees have a good personality and supportive OCB, so that it will increase employee motivation which leads to increased employee performance. For further research to be able to add other factors and variables to support this research, such as work environment, educational background, work discipline and so on.

KEYWORDS:

Personality, Motivation, Organizational Citizenship Behaviour, Performance of the East Java Provincial Environmental Service

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