E-Commerce Human Resource Development, International Experiences and Lessons for Vietnam
Hoàng Thị Trang Nhung
Department of Science, Strategy and History of Public Security, Ministry of Public Security
https://doi.org/10.47191/jefms/v6-i12-26ABSTRACT:
Human resource development (HRD) has become a concern and development strategy for many businesses because human resources are the resources capable of creating competitive advantages for businesses. To promote the development of e-commerce (EC), businesses focus on training e-commerce human resources, especially in the context of a shortage of e-commerce human resources like Vietnam. To build a strategy for developing EC human resources, learning from experiences in countries with high EC growth rates is a method chosen by many businesses due to the benefits it brings to businesses. This article studies the experience of developing e-commerce human resources in two countries with high EC growth rates in Asia, China and Japan, and draws lessons for Vietnam. The content of human resource development is approached in 4 contents: personal development, career development, work performance management and organizational development. The basic lessons learned are to raise awareness about e-commerce human resource development; training new employees, additional training, also known as retraining; building a culture of self-study and lifelong learning; career development orientation for human resources; improve the efficiency of work performance management.
KEYWORDS:
Experience, human resource development, e-commerce
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