Integration is Success Model as an Evaluation Factor of Local Government Information Systems in Indonesia
1Fika Ramadhini, 2Bandi
1,2Economics and Business Faculty, Sebelas Maret University, Indonesia
https://doi.org/10.47191/jefms/v6-i12-21ABSTRACT:
The increasing development of information and communication technology has impacted changes in all fields including the government sector, marked by the implementation of new policies, namely Minister of Home Affairs Regulation Number 70 of 2019 concerning Regional Government Information Systems (SIPD). This research evaluates the success of implementing the Regional Government Information System (SIPD) application in the Metro City Regional Government through the IS Success Model. The Grand Theory used in this research is the Information Success Model. The variables in this research use the constructs of the IS Success Model, including information quality, system quality, service quality, and user satisfaction. The sampling technique in this research used Nonprobability Sampling which used Purposive Sampling with several respondent criteria so that a sample of 93 respondents was obtained. Data analysis in this study used SPSS version 26 with multiple line ar regression analysis testing. The research results show that system quality and service quality have a positive effect on SIPD user satisfaction, while information quality does not affect SIPD user satisfaction.
KEYWORDS:
E-government, IS Success Model, User Satisfaction, Information System, SIPD.
REFERENCES:
1) Al-Okaily, M., Al-Kofahi, M., Shiyyab, F. S., & Al-Okaily, A. (2023). Determinants of user satisfaction with financial information systems in the digital transformation era: insights from emerging markets . Global Knowledge, Memory and Communication. https://doi.org/10.1108/GKMC-12-2022-0285.
2) Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340. https://doi.org/10.2307/249008.
3) DeLone, W. H., & McLean, E. R. (2003). The Delone and Mclean model of information systems successs: A ten-year update. Journal of Management Information Systems, 19(4), 9–30.
4) Balqis, N., Fadhly, Z., & Az, M. (2021). Implementasi Aplikasi Sistem Informasi Pemerintahan Daerah (Sipd) Pada Dinas Transmigrasi Dan Tenaga Kerja Kabupaten Aceh Barat. Jurnal Ilmiah Wahana Bhakti Praja, 11(1), 146-161.
5) Bradford, M., Henderson, D., Baxter, R. & Navarro, P. (2020). Using generalized audit software to detect material misstatements, control deficiencies and fraud. Managerial Auditing Journal, 35(4), 521-547.
6) Jeyaraj, A. (2020). DeLone and McLean models of information system successs: critical meta-review and research directions. International Journal of Information Management, 54, 1-15. https://doi.org/10.1108/VJIKMS-10-2020-0195.
7) Klimach, A., Dawidowicz, A., & Źróbek, R. (2018). The Polish land administration system supporting good governance. Land Use Policy, 79, 547-555.
8) Lai, J.Y. & Yang, C.C. (2009). Effects of employees’ perceived dependability on successs of enterprise applications in e-business. Industrial Marketing Management, 38(3), 263-274.
9) Michael Johnston. (2004). Good governance: Rule of law, Transparency and accountability. Colgate University New York. Available at: http://unpan1.un.org/intradoc/groups/public/documents/un/unpan010193. pdf.
10) Mirkovski, K., Rouibah, K., Lowry, P., Paliszkiewicz, J., & Ganc, M. (2023). Cross-country determinants of citizens'e- government reuse intention: empirical evidence from Kuwait and Poland. Information Technology & People.
11) Mouna, A., Nedra, B., & Khaireddine, M. (2020). International comparative evidence of e-government success and economic growth: technology adoption as an anti-corruption tool. Transforming Government: people, process and policy, 14(5), 713- 736.
12) Nasution, M. I., & Nurwani. (2021). Analisis Penerapan Sistem Informasi Pemerintah Daerah (Sipd) Pada Badan Pengelola Keuangan Dan Aset Daerah (Bpkad) Kota Medan. Jurnal Akuntansi Dan Keuangan, 9(2), 109. https://doi.org/10.29103/jak.v9i2.4577.
13) Prayanthi, I., Lompoliu, E., & Langkedeng, R. D. (2020). The Effect of System Quality, Information Quality and Perceived Usefulness on Accounting Information System User Satisfaction. Accounting Review, 1(2).
14) Peraturan Presiden Nomor 95 Tahun 2018 tentang Sistem Pemerintahan Berbasis Elektronik (SPBE).
15) Peraturan Menteri Dalam Negeri Nomor 70 Tahun 2019 tentang Sistem Informasi Pemrintahan Daerah.
16) Peraturan Menteri Dalam Negeri Nomor 77 Tahun 2020 tentang Pedoman Teknis Pengelolaan Keuangan Daerah.
17) Petter, S., DeLone, W., & McLean, E. (2008). Measuring information systems successs: Models, dimensions, measures, and interrelationships. European Journal of Information Systems, 17(3), 236–263. https://doi.org/10.1057/ejis.2008.15.
18) Rai, A., Lang, S. S., & Welker, R. B. (2002). Assessing the validity of IS successs models: An empirical test and theoretical analysis. Information Systems Research, 13(1), 50–69.
19) Seddon, P. B. (1997). A respecification and extension of the Delone and Mclean model of Is successs. Information Systems Research, 8(3), 240–253.
20) Stefanovic, D., Marjanovic, U., Delic, M., Culibrk, D. & Lalic, B. (2016), Assessing the success of e-government systems: an employee perspective, Information and Management, 53(6), 717-726.
21) Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung. Alfabeta. Undang - Undang Nomor 23 Tahun 2014 tentang Pemerintahan Daerah.
22) Wei, K.K., Teo, H.H., Chan, H.C. & Tan, B.C. (2011). Conceptualizing and testing a social cognitive model of the digital divide.Information Systems Research, 22(1), 170-187.
23) Wu, J. H., & Wang, Y. M. (2006). Measuring KMS successs: A respecification of the Delone and Mclean’s model. Information Management, 43(6), 728–739.
