The Role of Risk Management in Competitiveness at PT Bank Central Asia TBK with an ERM (Enterprise Risk Management) Approach using Likelihood Table
1Agustinus Ekensianus Parung, 2Lis Sintha Oppusunggu, 3Tarsicius Sunaryo
1Magister Manajemen Universitas Kristen Indonesia
2,3 Magister Manajemen Universitas Kristen Indonesia
https://doi.org/10.47191/jefms/v6-i12-01
ABSTRACT:
The key to BCA's success has survived to this day. Because BCA is able to seize opportunities for bank development that arise from time to time and turn them into competitive advantages. The purpose of this study is to determine the role of risk management in competitiveness at PT Bank Central Asia Tbk. with an ERM (Enterprise Risk Management) approach using a likelihood table so that it can easily handle risks that occur in the future, and the integrity of BCA can be maintained consistently in banking world’s the research method is a survey through structured interviews with questionnaires. Observation data collection techniques, interviews and document studies. The sample in this study is the entire population of 26 people. Data analysis techniques with Fishbone and heatmap. The results showed that there were 21 KTD risk categories with a risk score of 5.03 to 10.92. With the implementation of Operational risk management, BCA has become stronger at the level of competition in the banking world.
KEYWORDS:
Operational Risk, Internal Risk, Human Resource Risk, Technology Risk and External Risk.
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