JEFMS Journal

ABSTRACT:

Impact the Corona Virus Disease (covid-19) pandemic has reduced the stability of the world economy. One of the most common phenomena is the decline in employee performance during the COVID-19 pandemic. This study aims to examine employee performance during the COVID-19 pandemic. The sample of this study includes 27 articles that discuss employee performance during the COVID-19 pandemic and the phenomena work from home with an observation period of 2020 to 2022. The study was carried out by classifying articles based on research topics (antecedents and consequences), year of publication, methods used in research (analytical and survey), research sample, the field of science, the country where the research was conducted and the researcher tries to classify based on the factors that affect the performance itself. The results show that the antecedent is the most dominating topic, which has a percentage of 89% of the total articles studied. The year 2021 is when the most studies on employee performance during the COVID-19 pandemic are conducted, which is 56%, and the most widely used research method is the survey method, which is 96%. Articles that use a sample of employees at the employee level (employees) are 25 articles, while articles that use a sample of employees at the manager level are only two articles. The grouping based on the field of science that most raised the theme of employee performance during the COVID-19 pandemic was in the area of Economics, which was 70%, then the field of tourism at 15% and medicine at 7%. Then the countries that have an interest in conducting research on employee performance issues during the COVID-19 pandemic are India (26%), Indonesia (19%) and the United States (15%). In addition, the factors affecting employee performance during the covid-19 pandemic mostly come from psychological factors (45%) and factors originating from the organization where the employee works (42%).

KEYWORDS:

employee performance, covid-19, work from home, PMS, bibliographic.

REFERENCES:

1) WHO, “Coronavirus disease (COVID-19),” World Health Organization, 2020. https://www.who.int/health-topics/coronavirus#tab=tab_1 (accessed Jun. 21, 2022).

2) D. Baud et al., “COVID-19 in pregnant women – Authors’ reply,” Lancet Infect. Dis., vol. 20, no. 6, p. 654, 2020, doi: 10.1016/S1473-3099(20)30192-4.

3) CDC, “COVID Data Tracker,” Centers for Disease Control and Prevention, 2022. https://covid.cdc.gov/covid-data-tracker/#datatracker-home (accessed Jun. 21, 2022).

4) Dwi Aditya Putra, “Kemnaker: 72.983 Pekerja Kena PHK Selama Pandemi Covid-19,” liputan6.com, 2021. https://www.liputan6.com/bisnis/read/4750566/kemnaker-72983-pekerja-kena-phk-selama-pandemi-covid-19 (accessed Jun. 20, 2022).

5) kemnaker, “Survei Kemnaker : 88 Persen Perusahaan Terdampak Pandemi Covid-19,” Kementrian Ketenagakerjaan Republik Indonesia, 2020. https://kemnaker.go.id/news/detail/survei-kemnaker-88-persen-perusahaan-terdampak-pandemi-covid-19 (accessed Jun. 21, 2022).

6) J. W. Hesford, S. H. (Sam) Lee, W. A. Van der Stede, and S. M. Young, “Management Accounting: A Bibliographic Study,” Handbooks Manag. Account. Res., vol. 1, pp. 3–26, 2006, doi: 10.1016/S1751-3243(06)01001-7.

7) R. H. N. A. Akhmad Fauzi, Manajemen Kinerja. Airlangga University Press, 2020.

8) H. Sciences, Teori Kinerja Karyawan, vol. 4, no. 1. 2016.

9) T. Vo-Thanh, T. Van Vu, N. P. Nguyen, D. Van Nguyen, M. Zaman, and H. Chi, “How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance?,” J. Sustain. Tour., vol. 29, no. 6, pp. 907–925, 2020, doi: 10.1080/09669582.2020.1850750.

10) H. Chen and K. Eyoun, “Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID- 19 . The COVID-19 resource centre is hosted on Elsevier Connect , the company ’ s public news and information ,” no. January, 2020.

11) Y. SISWANTI and M. MUAFI, “Empowering Leadership and Individual Creativity: The Mediation Role of Psychological Empowerment in Facing Covid-19 Pandemic,” J. Asian Financ. Econ. Bus., vol. 7, no. 11, pp. 809–816, 2020, doi: 10.13106/jafeb.2020.vol7.no11.809.

12) Y. Lee, W. Tao, J. Y. Q. Li, and R. Sun, “Enhancing employees’ knowledge sharing through diversity-oriented leadership and strategic internal communication during the COVID-19 outbreak,” J. Knowl. Manag., vol. 25, no. 6, pp. 1526–1549, 2020, doi: 10.1108/JKM-06-2020-0483.

13) W. Lin, Y. Shao, G. Li, Y. Guo, and X. Zhan, “The psychological implications of COVID-19 on employee job insecurity and its consequences: The mitigating role of organization adaptive practices,” J. Appl. Psychol., vol. 106, no. 3, pp. 317–329, 2021, doi: 10.1037/apl0000896.

14) S. Kang, C. Park, and C. Lee, “The Stress-Induced Impact of COVID-19 on Tourism and Hospitality Workers,” pp. 1–17, 2021.

15) A. K. F. Wong, S. (Sam) Kim, J. Kim, and H. Han, “How the COVID-19 pandemic affected hotel Employee stress: Employee perceptions of occupational stressors and their consequences,” Int. J. Hosp. Manag., vol. 93, no. June 2020, p. 102798, 2021, doi: 10.1016/j.ijhm.2020.102798.

16) M. A. Rafique, Y. Hou, M. A. Z. Chudhery, M. Waheed, T. Zia, and F. Chan, “Investigating the impact of pandemic job stress and transformational leadership on innovative work behavior: The mediating and moderating role of knowledge sharing,” J. Innov. Knowl., vol. 7, no. 3, p. 100214, 2022, doi: 10.1016/j.jik.2022.100214.

17) J. Yu, J. Park, and S. S. Hyun, “Impacts of the COVID-19 pandemic on employees’ work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification,” J. Hosp. Mark. Manag., vol. 30, no. 5, pp. 529–548, 2021, doi: 10.1080/19368623.2021.1867283.

18) D. Demirovi, M. Radovanovi, T. N. Tretiakova, and A. Hadoud, “Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID- 19 . The COVID-19 resource centre is hosted on Elsevier Connect , the company ’ s public news and information ,” no. January, 2020.

19) R. Hashim, A. Bakar, I. Noh, and H. A. Mahyudin, “Employees’ Job Satisfaction and Performance through working from Home during the Pandemic Lockdown,” Environ. Proc. J., vol. 5, no. 15, pp. 461–467, 2020, doi: 10.21834/ebpj.v5i15.2515.

20) M. S. Nemteanu, V. Dinu, and D. C. Dabija, “Job insecurity, job instability, and job satisfaction in the context of the COVID-19 pandemic,” J. Compet., vol. 13, no. 2, pp. 65–82, 2021, doi: 10.7441/JOC.2021.02.04.

21) N. Sasaki, R. Kuroda, K. Tsuno, and N. Kawakami, “Workplace responses to COVID-19 associated with mental health and work performance of employees in Japan,” J. Occup. Health, vol. 62, no. 1, pp. 1–6, 2020, doi: 10.1002/1348-9585.12134.

22) K. Prasad, M. Mangipudi, B. Muralidhar, and R. Vaidya, “Organizational Climate, Opportunities, Challenges and Psychological Wellbeing of the Remote Working Employees During the Pandemic,” Int. J. Adv. Res. Eng. Technol., vol. 11, no. 4, pp. 372–389, 2020, [Online]. Available: http://www.iaeme.com/IJARET/index.asp372Availableonlineathttp://www.iaeme.com/IJARET/issues.asp?JType=IJARET&VType=11&IType=4http://www.iaeme.com/IJARET/index.asp373http://www.iaeme.com/IJARET/issues.asp?JType=IJARET&VType=11&IType=4.

23) M.-S. Nemțeanu, V. Dinu, R.-A. Pop, and D.-C. Dabija, “Predicting Job Satisfaction and Work Engagement Behavior in the Covid-19 Pandemic: a Conservation of Resources Theory Approach,” E+M Ekon. a Manag., vol. 25, no. 2, pp. 23–40, 2022, doi: 10.15240/tul/001/2022-2-002.

24) M. Zhiqiang, H. S. ud din Khan, M. S. Chughtai, and L. Mingxing, “Re-Engineering the Human Resource Strategies Amid and Post-Pandemic Crisis: Probing into the Moderated Mediation Model of the High-Performance Work Practices and Employee’s Outcomes,” Front. Psychol., vol. 12, no. December 2019, pp. 1–10, 2021, doi: 10.3389/fpsyg.2021.710266.

25) D. Susilo, “Revealing the Effect of Work-From-Home on Job Performance during the Covid-19 Crisis: Empirical Evidence from Indonesia,” J. Contemp. Issues Bus. Gov., vol. 26, no. 01, 2020, doi: 10.47750/cibg.2020.26.01.002.

26) H. Buli, “The-role-of-employee-relations-in-shaping-job-satisfaction-as-an-element-promoting-positive-mental-health-at-work-in-the-era-of-covid19International-Journal-of-Environmental-Research-and-Public-Health.pdf,” Int. J. Environ. Res. Public Health, vol. 18, no. 1903, pp. 1–18, 2021.

27) M. Aldoghan, “To Examine the Mediating Impact of Work Engagement Among the Relationship of Human Resource Management Practices and Service Recovery Performance During Pandemic-19,” Int. J. Ebus. eGovernment Stud., vol. 13, no. 1, pp. 23–49, 2021, doi: 10.34109/ijebeg.20211302.

28) A. Haque, “The COVID-19 pandemic and the role of responsible leadership in health care: thinking beyond employee well-being and organisational sustainability,” Leadersh. Heal. Serv., vol. 34, no. 1, pp. 52–68, 2021, doi: 10.1108/LHS-09-2020-0071.

29) M. S. Nemteanu and D. C. Dabija, “The influence of internal marketing and job satisfaction on task performance and counterproductive work behavior in an emerging marketing during the covid-19 pandemic,” Int. J. Environ. Res. Public Health, vol. 18, no. 7, 2021, doi: 10.3390/ijerph18073670.

30) A. Jaiswal and C. J. Arun, “Unlocking the COVID-19 Lockdown: Work from Home and Its Impact on Employees,” Res. Sq., pp. 1–27, 2020.

31) M. T. Jamal, I. Anwar, N. A. Khan, and I. Saleem, “Work during COVID-19: assessing the influence of job demands and resources on practical and psychological outcomes for employees,” Asia-Pacific J. Bus. Adm., vol. 13, no. 3, pp. 293–319, 2021, doi: 10.1108/APJBA-05-2020-0149.

32) D. W. Irawanto, K. R. Novianti, and K. Roz, “Work from home: Measuring satisfaction between work–life balance and work stress during the covid-19 pandemic in indonesia,” Economies, vol. 9, no. 3, 2021, doi: 10.3390/economies9030096.

33) D. Novitasari, I. Sasono, and M. Asbari, “Work-Family Conflict and Worker’s Performance during Covid-19 Pandemic: What is the Role of Readiness to Change Mentality?,” Int. J. Sci. Manag. Stud., no. August, pp. 122–134, 2020, doi: 10.51386/25815946/ijsms-v3i4p112.

34) D. Daraba, H. Wirawan, R. Salam, and M. Faisal, “Working from home during the corona pandemic: Investigating the role of authentic leadership, psychological capital, and gender on employee performance,” Cogent Bus. Manag., vol. 8, no. 1, 2021, doi: 10.1080/23311975.2021.1885573.

35) P. Kumar, N. Kumar, P. Aggarwal, and J. A. L. Yeap, “Working in lockdown: the relationship between COVID-19 induced work stressors, job performance, distress, and life satisfaction,” Curr. Psychol., vol. 40, no. 12, pp. 6308–6323, 2021, doi: 10.1007/s12144-021-01567-0.

36) E. Suprianto and D. Setiawan, “Manajemen Laba Di Indonesia: Studi Sebuah Bibliograpi,” J. Keuang. dan Perbank., vol. 21, no. 2, pp. 287–301, 2017, doi: 10.26905/jkdp.v21i2.1314.

37) M. A. Saputri, “Topik Balance Scorecard Dalam Literatur Akuntansi Di Indonesia: Studi Bibliografi,” J. Akunt. Trisakti, vol. 8, no. 1, pp. 61–78, 2021, doi: 10.25105/jat.v8i1.8611.

38) N. L. P. P. Dewi and A. A. N. E. S. Gorda, “Jurnal Akuntansi dan Pajak,” J. Akunt. dan Pajak, vol. 22, no. 22, pp. 1–13, 2022.