A Study of ERP Implementation in Technical Educational Institutions for Quality Service and Employee Satisfaction
1Sunil Kumar Mishra, 2 Atul Dattatray Newase
1,2First Author Research Scholar & Dr. A.P.J. Abdul Kalam University, Indore
https://doi.org/10.47191/jefms/v5-i7-20ABSTRACT:
ERP is a powerful tool which enables us for enterprise-wide information collection, interpretation, analysis and distribution. The organisational performance always depends upon the employee's satisfaction i.e. employees must enjoy their work and job rules.ERP can increase efficiency, revenue and profit but initial implementation require a team effort and many staff members may involve in the process. If any organisation opts for ERP first of all the selection, implementation and well-organised utilization of the right ERP package for benefits and satisfaction of employees is very important.Nowadays Technical Education Institutions are rapidly transforming their setup into employee benefits-orientedcultures and strive in providing them comfort. In this paper, an effort is put to find out the quality service of ERP and employee satisfaction in Technical Education Institutions of ODISHA.
KEYWORDS:
ERP, TEIs, Employee Satisfaction, Quality of Service.
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