The Effect of Work Environment and Work Pressure on Job Satisfaction and the Impact on Employees Performance of West Jakarta DJP Regional Office
1Aswar, 2Suharto, 3Abdul Rivai, 4Ella Siti Chaeriah
1,2,3,4Universitas Krisnadwipayana, Campus Unkris Jatiwaringin PO BOX 7774/Jat CM Jakarta 13077, Indonesia
https://doi.org/10.47191/jefms/v5-i3-08ABSTRACT:
This study aims to determine the effect of work environment and work pressure on employee performance, the effect of the work environment on employee performance, the effect of job pressure on employee performance, the effect of job satisfaction on employee performance, the influence of the work environment on employee performance through job satisfaction variables, the effect of job pressure on employee performance through job satisfaction variables. The study was conducted on employees of the West Jakarta DJP Regional Office. The sampling technique used the saturated sample method involving 86 people. Data analysis using path analysis.
The results of the study indicate that the work environment and work pressure variables affect employee performance. The calculated F value is 32.598 and the significance is 0.05. This value is smaller than 0.05. The r-squared value of 44.0% means that the work environment and work pressure variables affect employee performance by 44.0% while the rest is influenced by other variables that are not included in the equation model. Work environment variables affect employee performance partially. The t value is 7,310. The significance value is 0.00. This significance value is smaller than 0.05. The value of r squared is 38.9%. This means that the effect of work environment variables on employee performance is 38.9% and the rest is influenced by other variables that are not included in the equation model. The work pressure variable partially affects employee performance. The t value is 2.055. The significance value is 0.043. This significance value is smaller than 0.05. The value of r squared is 0.048. This means that the influence of the work pressure variable on employee performance is 4.8% and the rest is influenced by other variables that are not included in the equation model. Job satisfaction variable affects employee performance partially. The t value is 5,610. The significance value is 0.00. This significance value is smaller than 0.05. The value of r squared is 0.273. This means that the influence of the satisfaction variable on employee performance is 27.3% and the rest is influenced by other variables that are not included in the equation model. The effect of the work environment on employee satisfaction is 0.624. The effect of the work environment on employee satisfaction through job satisfaction is 0.385 x 0.522 = 0.201. In this case, the direct effect is greater than the indirect effect, so it can be said that the job satisfaction variable is not an intervening variable. The direct effect of work pressure on employee satisfaction is 0.219. While the effect of work pressure on employee performance through job satisfaction is 0.164 x 0.522 = 0.086. In this case, the direct effect is greater than the indirect effect, so it can be said that the job satisfaction variable is not an intervening variable.
KEYWORDS:
work environment, job pressure, job satisfaction, employee performance
REFERENCES:
1) Abdul Raziqa, Raheela, Maulabakhsh. 2015, Impact of Working Environment on Job Satisfaction. Procedia Economics and Finance 23. 2015 717 – 725.
2) Abrivianto P, Bambang Swasto, and Utamai Nayati. 2014. The effect of work motivation and organizational commitment on employee performance (Study on HRD employees of PT. Arthawena Sakti Gemilang Malang. Journal of Business Administration (JAB) Vol. 7, No. 2.
3) Achmad Sobirin, Khairi Setiawan Sejati. 2017, The Effect of Work Stress and Work Environment on Employee Performance Mediated by Job Satisfaction at PT. Madubaru Yogyakarta.
4) Alex S. Nitisemito. 2000. Personnel Management: Human Resource Management, Ed. 3. Ghalia Indonesia, Jakarta.
5) Anwar Prabu Mangkunegara, 2001, Corporate Human Resource Management, Remaha Rosdakarya, Bandung.
6) Aris Munandar, Said Musnadi, Sulaiman, 2018. The Effect of Work Stress, Work Load and Work Environment on Job Satisfaction And It's Implication on The Employee Performance of Aceh Investment And One Stop Services Agency. IGC 2018, October 03-05, Banda Aceh, Indonesia.
7) Berto Kristanto Purba, 2017. The Effect of Compensation and Work Environment on Employee Loyalty (Case Study of PT. Capella Dinamik Nusantara Cab. Kandis), JOM FISIP Riau University, February Vol. 4 Number 1.
8) Devin Nelfan Tjandra, Meilinda Setiawati. 2018. Analysis of the Effect of Work Environment, Leadership, and Motivation on Job Satisfaction of Food And Beverage “X” Hotel Surabaya Employees.
9) Dewi Putri Anjar Wulan, Syamsu Alam, Fauziah Umar. 2018, The Effect of Work Stress and Motivation on Employee Satisfaction and Performance of PT PLN (PERSERO) Merauke Area, HJABE Vol. 1 No. 2.
10) Endang Pitaloka, Irma Paramita Sofia. 2014. The Affect Of Work Environment, Job Satisfaction, Organizational Commitment On Ocb Of Internal Auditors. International Journal of Business, Economics and Law, Vol. 5, Issue 2 (Dec.)
11) George Kafui Agbozo, Isaac Sakyi Owusu, Mabel A. Hoedoafia, Yaw Boateng Atakorah. 2017. The Effect of Work Environment on Job Satisfaction: Evidence from the Banking Sector in Ghana. Journal of Human Resource Management. 2017; 5(1): 12-18.
12) Gibson, James L., John M. Ivancevich, and James H. Donnelly, 2006, Organization Behavior-Structure-Process, 7th Edition, Erwin Homewood, Boston.
13) Handoko, T. Hani. 2008. Personnel Management and Human Resources. Liberty: Yogyakarta.
14) Irna Sari Pratiwi, Hermin Endratno. 2018, The Effect of Work Stress, Communication and Work Environment on Employee Job Satisfaction at the Office of PT. PLN (Persero) Cilacap, Central Java.
15) Kristianto, Suharnomo and Ratnawati. 2014. The effect of job satisfaction on employee performance with organizational commitment as an intervening variable.
16) Lazarus, R.S & Folkman, S. 1984. Stress appraisal and coping. New York : Springer Publishing Company.Inc.
17) Lulu Novena Sitinjak, 2018, Effect of Work Environment on Employee Job Satisfaction, Journal of Business Administration (JAB)|Vol. 60 No. 2.
18) Purba S, 2008. The Influence of Organizational Culture, Intellectual Capital and Innovative Behavior on the Performance of Department Leaders at Medan State University, Dissertation, (Jakarta: UNJ Postgraduate Program, 2008).
19) Purwanto. Quantitative Research Methodology for Psychology and Education. Yogyakarta: Pustaka Pelajar. 2010.
20) Pushpakumari, M. D. 2008. The impact of job satisfaction on job performance: An empirical analysis. In City Forum (Vol. 9, No. 1, pp. 89-105).
21) Pushpakumari. 2014. The impact of job satisfaction on job performance: an empirical analysis. Journal meijo-u.ac.jp. wwwbiz.meijo-u.ac.id.jp
22) Schultz, D. & Schultz, S. E. 2006. Psychology & Work Today. (9th ed). New Jersey: Pearson Education, Inc.
23) Sedarmayanti. 2013. Human Resource Management, Bureaucratic Reform of Civil Service Management. Rafika Aditama, Bandung
24) Selye, H. 1976. The Stress of Life. Vol. 5. McGraw-Hill : New York.
25) Sugiyono. 2010. Business Research Methods. Bandung. Ministry of National Education Language Center. 2003.
26) Surakhmad, Winarno. 2000. Introduction to Basic Scientific Research Engineering Methods. Bandung: Tarsito
27) Thoha, M. 2013. Organizational Behavior: Basic Concepts and Implications, Jakarta: PT. King Grafindo Persada.
28) Tuty Sariwulan, Iskandar Agung, Unggul Sudrajat, Genardi Atmadiredja. 2019, The Influence Of Job Expectation, Job Satisfaction, And Government Policy Towards The Work Stress, Job Enthusiasm And Continuance Commitment Of The Honorarium Teacher. Horizon Education, Vol. 38, No. 2, June.
29) Veithzal, Rivai. 2005. Human Resource Management. Jakarta: Raja Grafindo Persada.