JEFMS Journal

ABSTRACT:

The purpose of this study was to examine the direct effect of Strategic Human Resources Competencies and Information Technology on Organizational Performance and the direct influence of Knowledge Management on Organizational Performance and the indirect effect of Strategic Human Resources Competencies and Information Technology on Organizational Performance mediated by Knowledge Management. The model used in this study is to test the hypothesis by using the method of the Structural Equation Model (SEM). The software used for structural analysis is LISREL 8.80. Data were collected from a sample of 210 respondents who were deemed sufficient to represent the population. In taking the sample used a survey technique that is the entire population is used as a research sample. The findings of this study are that there is a direct influence of Strategic Human Resources Competencies and Information Technology on Organizational Performance and a direct influence of Knowledge Management on Organizational Performance and an indirect influence of Strategic Human Resources Competencies and Information Technology on Organizational Performance mediated by Knowledge Management. Of the seven hypotheses proposed, all of them proved to have a direct or indirect effect through the mediating variable. Knowledge Management as a mediating variable functions effectively to increase the influence of Strategic Human Resources Competencies and Information Technology on Organizational Performance. The implication of the results of this study is that there is a positive and significant influence of Strategic Human Resources Competencies and Information Technology on Knowledge Management and has implications for increasing Organizational Performance.

KEYWORDS:

Strategic Human Resources Competencies, Information Technology, Knowledge Management, Organizational Performance

REFERENCES:

1) Ahmad Syarifudin. (2014). The Influence of HR Competence and the Role of Internal Audit on the Quality of Local Government Financial Reports with Intervening Variables of the Government's Internal Control System (empirical study at the Kebumen Regency Government) Akhmad Syarifudin. Journal of Business Focus, Volume 14, No. 02, December 2014, 14(25), 26–44.

2) Al-Azzeh DY, Nuaimi MA. 2015. CompetencyBased Human Resources Management and Organizational Performance: Riyadh Bank Case Study [Thesis]. Amman: Middle East University.

3) Almatrooshi, B., Singh, SK, & Farouk, S. (2016). Determinants of organizational performance: a proposed framework. International Journal of Productivity and Performance Management.https://doi.org/10.1108/IJPPM-02-2016-0038

4) Aufar, E., Adman, A., & Suwatno, S. (2016). The effect of knowledge management on managerial competence of small industrial entrepreneurs in Cirebon Regency. Managerial: Journal of Management and Information Systems, 15(1), 58-69.

5) Bergeron, BP (2003), Essentials of Knowledge Management, Wiley, Hoboken, NJ

6) Bouthillier, F. and Shearer, K. (2002), “Understanding knowledge management and information management: the need for an empirical perspective”, Information Research, Vol. 8 No. 1, available at: http://informationr.net/ir/8-1/paper141.html (accessed October 2008).

7) Brown, JS and Duguid, P. (2001), “Structure and spontaneity: knowledge and organization”, in Nonaka, I. and Teece, DJ (Eds), Managing Industrial Knowledge: Creation, Transfer and Utilization, Sage, London.

8) Bruton, G., Dess, G. and Janney, J. (2007), “Knowledge management in technology-focused firms in emerging economies: caveats on capabilities, networks, and real options”, Asia Pacific Journal of Management, Vol. 24, pp. 115-30.

9) Cavaleri, SA (2004), “Leveraging organizational learning for knowledge and performance”, The Learning Organization, Vol. 11 No. 2, pp. 159-76.

10) Currie, G. and Kerrin, M. (2003), “Human resource management and knowledge management: enhancing knowledge sharing in a pharmaceutical company”, International Journal of Human Recourse Management, Vol. 14 No. 6, pp. 1027-45.

11) Davenport, TH and Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA.

12) Emilda, Ihsanti. (2014). The Influence of Human Resource Competence and Implementation of Regional Financial Accounting Systems on the Quality of Regional Financial Reports (Empirical Study of PaM. Rifky Alamsyah, Sri Rahayu, Muhamad Muslih and SKPD Kab. Fifty Cities). Padang State University Accounting E-Journal (2014): 1-20

13) Gharakhani, D., & Mousakhani, M. (2012). Knowledge management capabilities and SMEs' organizational performance. Journal of Chinese Entrepreneurship.

14) Gloet, M. and Terziovski, M. (2004), “Exploring the relationship between knowledge management practices and innovation performance”, Journal of Manufacturing Technology Management, Vol. 15 No. 5, pp. 402-9.

15) Gold, AH, Malhotra, A. and Segars, AH (2001), “Knowledge management: an organizational capabilities perspective”, Journal of Management Information System, Vol. 18 No. 1, pp. 185-214.

16) Grant, R. (1996), “Toward a knowledge based theory of the firm”, Strategic Management Journal, Vol. 17, pp. 109-22

17) Gupta, B., Iyer, L. and Aronson, JE (2000), “Knowledge management: practices and challenges”, Industrial Management & Data Systems, Vol. 100 No. 1, pp. 17-21.

18) Habir: The Effect of Library Services on Visiting Interests of Users at the STIKES Mega Rezky Library, Pustaha: Journal of Library Studies, Khizanah Al-Hikmah Vol.3 No.2 April 4 2017

19) Habir: The Effect of Library Services on Visiting Interests of Users at the STIKES Mega Rezky Library, Pustaha: Journal of Library Studies, Khizanah Al-Hikmah Vol.3 No.2 April 4 2017

20) Hau, YS, Kim, B., Lee, H., & Kim, Y.-G. (2013). The effects of individual motivations and social capital on employees' tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(2), 356–366. https://doi.org/10.1016/j.ijinfomgt.2012.10.009

21) Hau, YS, Kim, B., Lee, H., & Kim, Y.-G. (2013). The effects of individual motivations and social capital on employees' tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(2), 356–366. https:// doi.org/10.1016/j.ijinfomgt.2012.10.009

22) Hau, YS, Kim, B., Lee, H., & Kim, Y.-G. (2013). The effects of individual motivations and social capital on employees' tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(2), 356–366. doi: 10.1016/j.ijinfomgt.2012.10.009

23) Hogel, M., Parboteeah, KP and Munson, CL (2003), “Team-level antecedents of individuals' knowledge networks”, Decision Sciences, Vol. 34 No. 4, pp. 741-70.

24) Huber, GP (1991), “Organizational learning: the contributing processes and the literature”, Organization Science, Vol. 2 No. 1, pp. 88-115.

25) I Putu Agus Eka Pratama, Information Systems and Its Implementation: Theory and Concepts of Information Systems Accompanied by Various Practical Examples of Opera Source Software, (Bandung: Informatics, 2015)

26) Johnson, HT and Kaplan, RS (1987). Relevance Lost: The Rise and Fall of Management Accounting. Harvard Business School Press, Boston, MA

27) Kaplan, RS, & Norton, D. 1992, February. The balanced scorecard: Measures that drive performance. Harvard Business Review, 70–79.

28) Kaswan. 2017. Human Resource Management for Organizational Competitive Advantage. Revised Edition. Graha Ilmu. Yogyakarta.

29) Kavanagh MJ, Thite M, Johnson RD. 2015. Human resource information systems. Thousand Oaks: Sage.

30) Ke, W. and Wei, KK (2007), “Factors affecting trading partners' knowledge sharing: using the lens of transaction cost economies and socio-political theories”, Electronic Commerce Research and Applications, Vol. 6 No. 3, pp. 297-308

31) Keban, Yeremias T. 2008. Six Strategic Dimensions of Public Administration Concepts, Issues and Theories. Gava Media: Yogyakarta.

32) Khannad VK, Gupta R. 2014. Comparative study of the impact of competency-based training on 5 “s” and tqm: a case study. International journal of quality & reliability management 31(3): 238–260.

33) Kholis, AM, & Ferdian, A. (2019). influence. JIM UPB (Scientific Journal of Management, University of Putera Batam), 7(1), 1-10.

34) Koontz, H., Donnell, C. (1993). Introduction to Management. New York: McGraw-Hill Inc.

35) Kurniawan The Effect of Collection Availability on Visiting Interests of Madrasah Aliyah Students at the Islamic Boarding School/Madrasah Alauddin Pao-Pao Library, Accessed Thursday 12 February 2018 fromhttp://Repository.Uin-Alauddin.Ac.Id.Pdf

36) Kurniawati, Susanti. (2012). Knowledge Management Application Model in State-Owned Enterprises for Telecommunication Services Business Implementation. http://journal.upi.edu/economy/view/3453/model-penerapan-knowledge-managementpada-bumn-pengelenggaraan bisnisjasa-telekomunikasi.html

37) Liebowitz, J. and Wilcox, LC (1997), Knowledge Management and Its Integrative Elements, CRC Press, Boca Raton, FL.

38) Maddan, S. (2009), “Measuring the impact of organizational culture factors on knowledge management implementation in the Jordanian telecommunication group (Orange): a case study”, unpublished Master's thesis, Amman Arab University for Graduate Studies, Amman.

39) Moorman, C. and Miner, AS (1998), “Organizational improvisation and organizational memory”, Academy of Management Review, Vol. 23 No. 4, pp. 698-723.

40) Ndlela, LT and du Toit, ASA (2001), “Establishing a knowledge management program for competitive advantage in an enterprise”, International Journal of Information Management, Vol. 21, pp. 151-65.

41) Nonaka, I., Toyama, R. (2004) Knowledge creation as a synthesizing process, IN Takeuchi, H., Nonaka, I. (2004) Hitotsubashi on Knowledge Management, John Wiley & Sons (Asia) Pte Ltd, Singapore.

42) Novak, M. and Bojnec, S. (2005), “Human capital and economic growth by municipalities in Slovenia”, Managing Global Transitions, Vol. 3 No. 2, pp. 157-77.

43) Oktarina, Syntia D. 2013.InfluenceInformation Technology Relatedness Against Company Performance With Knowledge Management CapabilityAs an Intervening Variablehttp://digilib.unpas.ac.id

44) Palgunanto, 2010, Employee Performance Judging from Transformational Leadership Style, Indigenous, Psychological Periodic Scientific JournalVol. 12, No. 1, May 2010: 66-73.

45) Parasuraman, Zeithami, and Berry in the Journal of Marketing in Sudarmanto (2014:14)

46) Quinstas, P., Lefrere, P. and Jones, G. (1997), “Knowledge management: a strategic agenda”, Long Range Planning, Vol. 30, pp. 385-91.

47) Razmerita, L., Kirchner, K., & Nielsen, P. (2016). What Factors Influence Knowledge Sharing in Organizations? A Social Dilemma Perspective of Social Media Communication. Journal of Knowledge Management, 20(6), 1225-1246. https://doi.org/10.1108/JKM-03-2016-0112

48) Reid, F. (2003), “Creating a knowledge sharing culture among diverse business units”, Employment Relations Today, Vol. 30 No. 3, pp. 43-9.

49) Sambamurthy, V. and Subramani, M. (2005), “Special issue on information technologies and knowledge management”, MIS Quarterly, Vol. 29 No. 1, pp. 1-7.

50) Sarin, S. and McDermott, C. (2003), “The effect of team leader characteristics on learning, knowledge application, and performance of cross-functional new product development teams”, Decision Science, Vol. 34 No. 4, pp. 707-39.

51) Sartika, D. (2015). Organizational Innovation and Organizational Performance: A Case Study at the Center Study and Education and Training of Apparatus III State Administrative Institutions. Journal of Borneo Administrator, /Volume 11/No. 2/2015

52) Scarbrough, H. (2003), “Knowledge management, HRM and the innovation process”, International Journal of Manpower, Vol. 24 No. 5, pp. 501-16.

53) Seleim, A., Ashour, A. and Khalil, O. (2005), “Knowledge documentation and application in the Egyptian software firms”, Journal of Information & Knowledge Management, Vol. 4, pp. 47-59.

54) Siagian, Sondang P. 2002. "Tips to Increase Work Productivity". Jakarta: PT Rineka Cipta

55) Spender, JC (1996), “Making knowledge the basis of a dynamic theory of the firm”, Strategic Management Journal, Vol. 17 No. 10, pp. 45-62.

56) Sri Ati et al, Basic Information, (South Tangerang: Open University, 2014), pp.5.5-5.7.

57) Srimindarti, Ceacilia. 2004. Balanced Scorecard as an Alternative for Measuring Performance. Economic Focus. Vol. 3, No. 1, April

58) Sulastri, L. (2011). Strategic Human Resources. Bandung: La Goods Publishing.

59) Susanti, I. (2014). Influence of Good Governance, Utilization of Information Technology and Internal Control on Organizational Performance (Study on the Siak District Skpd).Online Journal of Students of the Faculty of Economics, University of Riau.

60) Tanriverdi, H. 2005. InformationTechnology Relatedness, Knowledge Management Capability, andPerformance of Multibusiness Firms.MIS Quarterly(29:2), pp. 331-334

61) Tanriverdi, H. and Venkatraman, N. 2005.Knowledge Relatedness and Performance of Multibusiness Firms. Strategic Management Journal(26:2), pp. 97-119

62) Teeratansirikool, L., Siengthai, S., Badir, Y. and Charoenngam, C. (2013). Competitive strategies and firm performance: the mediating role of performance measurement. International Journal of Productivity and Performance Management, Vol. 62 No. 2, pp. 168-184

63) Tseng, Sh.M. and Lee, P.S.H. (2014). The effect of knowledge management capability and dynamic capability on organizational performance. Journal of Enterprise Information Management, Vol. 27 No. 2, pp. 158-179.

64) Tsoukas, H. (1996), “The firm as a distributed knowledge system: a constructionist approach”, Strategic Management Journal, Vol. 17, pp. 11-26 (winter special issue).

65) Vakharia, N., Vecco, M., Srakar, A., & Janardhan, D. (2018). Knowledge centricity and organizational performance: an empirical study of the performing arts. Journal of Knowledge Management.

66) Wang, Z., & Wang, N. (2012). Knowledge sharing, innovation and firm performance. Expert Systems with Applications, 39, 8899–898.

67) Wibowo. (2014). Behavior in Organizations. Issues 1-2. Jakarta: Rajawali Press.

68) Wibowo. (2017). Work management. Fifth Edition. Depok: PT. King Grafindo Persada.

69) Wiig, KM (1999), “Introducing knowledge management into the enterprise”, in Liebowitz, J. (Ed.), Knowledge Management Handbook, CRC Press, Boca Raton, FL, pp. 7-19.

70) Yli-Renko, H., Autio, E. and Sapienza, HJ (2001), “Social capital, knowledge acquisition, and knowledge exploitation in young technology-based firms”, Strategic Management Journal, Vol. 22 Nov. 6/7, pp. 587-613.

71) Zhou, KZ, and CB Li. 2012. “How Knowledge Aects Radical Innovation: Knowledge Base, Market Knowledge Acquisition, and Internal Knowledge Sharing.” Strategic Management Journal 33 (9): 1090–1102.