Factors Influencing Consumer Brand Choice Service Tailoring Shop in Thailand, Focusing on Ermenegildo Zegna, Brioni and Local Brand
1Sumas Wongsunopparat,2 Ohnmar Haelin Rai
1PhD, Johnson Graduate School of Management. Cornell University, United States of America MBA, Tepper School of Business,Camegie Mellon University, United States of America
2Master of Business Administration Bangkok University, Bangkok, Thailand
https://doi.org/10.47191/jefms/v5-i1-04ABSTRACT:
The study compares foreign and local brands, focusing on Ermenegildo Zegna, Brioni, and local brands, in order to uncover the elements that impact customers' brand choice decisions in Thailand. The study looked at the elements that influence a customer's decision to buy a custom-made suit, in order to figure out what the most important component is. Understanding how Marketing Mixed affects customer happiness and purchase decisions is especially important. The second goal is to investigate how brand equity affects sales, with a particular focus on customer brand preferences and market expansion.
The author chose the survey approach for this study, which is a quantitative research. Data was collected at random online through 346 legitimate questionnaires, and data was analyzed using cross tabulation and multinomial logistic regression. The study's findings show that all of the investigated factors, including product, price, location, promotion, brand equity, and customer purchase behavior determinants, have a positive impact on tailoring's customer brand choice decision in Thailand, with some specifications of each factor being found to be significant. Finally, when comparing these three brands, certain results are noteworthy.
KEYWORDS:
Tailoring Brands, Customer Brand Choice Decision, 4Ps Marketing Mix, Brand Equity, Customer Purchase Behavior Determinants, Customer Lifestyle
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