A Proposed Factors of Social Media Advertisements Influencing Young Customers Brands Preference: Empirical Study
1Professor Younes Megdadi,
2Dr.Mohammad Hammouri,
3Zaid Y.A.Megdadi
1Faculty of Business , Amman Arab University, Jordan2Faculty of Business, Modern College of Business and Science, Oman
3Girne American University,Cyprus
https://doi.org/10.47191/jefms/v3-i9-01
ABSTRACT:
This study aims to investigate and testing the proposed factors of social media advertisements influencing young customers brand preferences. A number of e. marketing contributions to marketing management to understand these factors in order to redesign its online advertisements by social media to influence young customers for selecting their preferred products brands, .A number of proposed factors concerning social media advertisements namely privacy, creditability, entertainment, advertisements values, and reachability. Study sample consist of (400) young customers of both gender in private universities in Amman District. The study results show that the entertainment, privacy, creditability, entertainment, values and reachability are a major social media advertisements factors influencing young customer's products brands preferences.
KEYWORDS:
Social Media Advertisements, Branding, Customer Preferences, and Young Customers.
REFERENCES:
1) Kunkel,K.M.(2012),"15 Social Media Statistics That Every Business Needs to Know [Online]Yahoo. Small Business. Available:
http://smallbusiness.yahoo.com/avisor/15-social-media-statistics-every-busines-needs-know 001509118.htm[accessed].
2) Lee,E.(2013), "Impact of Social Media on Consumer Behavior: Decision Making Process" Bachelor Thesis, Business Administration, Turku University of Applied Sciences, may 2013.
3) Levin,M.,Levin,P.,and Weller, A.(2005)" A Multi-attribute Analysis of Preferences for Online and Offline Shopping: Differences Across Products, Consumers, and Shopping Stages. Journal of Electronic Commerce Research,6.pp281-290.
4) Miller,R.,and Lamma, N.(2010)"Social Media and Its Implications for Viral Marketing". Asia Pasific Public Relations Journal,11.pp.1-9.
5) Ramsinder, M.(2011)" The Impact of Social Media Marketing on Purchase Decisions in the Tier Industry.[Online]. Available: Htt://dspace.nmmu.ac.za:8080/jspui/bitsream/10948/1637/1/Monica%20Ramsunder.
6) Choon S.,and Cai,Y.(2015)"A Study on the Use of Social Media to Understand Consumer Preference: The Case of Starbucks. International Journal of Management and Business Research,5(3)pp.207-2014.
7) Davenport,H.,Harris,G.,and Kohli,K.(2001)"How Do They Know Their Customers So Well".MIT Sloan Management Review,42(2),pp63-73.
8) Kaplan,A.,and Haenlein,M.(2010)"Users of the World, Unit: The Challenge and Opportunities of Social Media" Business Harizon,53(1),pp59-68.
9) Wooddall,G.,and Colby,C.(2011)"Social Media vs. Focus Groups for Qualitative Research" Alert,23(3),pp.17-27.
10) Zhang, Z.(2011)"Customer Knowledge Management and Strategies of Social Sofitware" Business Process Management Journal,17(1),pp.82-106.
11) Verma, R., Stock, D., and McCarthy, L.(2012)" Customer Preferences for Online, Social Media, and Mobile Innovations in Hospitality Industry[ Electronic Version].Cornell Hospitality Quarterly, 53(3),pp.183-186.
12) Chu,C. and Kim,Y.(2011)"Determinants of Consumers Engagement in Electronic Word – of- Mouth(EWOM) in Social Networking Sites" International Journal of Advertising, 30(1),pp.47-75.
13) Jackson, N.(2011)"Info graphic: Using Social Media to Build Brand Loyalty
Htt:/www.theatlantic.com/technology/archive/2011/07infographic-using-social-media-to-build-brand-loyalty/241701/retrieved on 28th July,2014.
14) Lee, B.(2012)"Marketing is Dead. Htt:/blogs.hbr.org/2012/08/marketing-is-dead/Retrieved on 14th June,2014.
15) Mangold, G.,and Faulds, J.(2009)" Social Media: The New Hybrid Element of the Promotion Mix" Business Harizon,52(4),pp.357-365.
16) Hanlon, P.,and Hawkins, J.(2008)" Expand Your Brand Community Online", Advertising Age,79(1),pp.14-15.
17) Almutairi, N., and Bennett, R.(2016)" The Influence of Using Social Media on Customers Preference for a Particular Product: A Case Study of Smartphone",27th IBIMA Conference, 4-5 May,2016. Milan, Italy.
Htts:/ibima.org/accepted-paper/influence-using-social-media-customers-preference-particular-product-case-study-smartphone/
18) Khanna, U.(2018)"The Impact of Social Media Today" January 29,2018.
http:/www.socialmediaimpact.com/impact-social-media-marketing-today/